City of Tampa

This is highly responsible work involving the oversight of the integrated public safety system applications, associated data and related projects.

Employees in this class are responsible for overseeing and leading tasks involving analysis, interpreting, management and maintenance of various processes, systems, and procedures related to business operations. Overseeing the NIBRS reporting methodology and practices followed by the department and for supporting the Versadex suite of applications. Although work is performed under general supervision, employee has the lead responsibility for scheduling and completion of major projects to include developing work plans and methodologies in support the department’s mission. Under general direction, employees exercise considerable initiative and independent judgment and work effectively with the public, municipal officials and others. Employees may be required to work rotating shifts including nights, weekends, and holidays. Assignments are reviewed through observation, review of records and results obtained.

Participates in the development of policies, processes, procedures, operational manuals and systems; ensures department compliance with established policies and procedures; makes recommendations for changes and improvements to existing standards and procedures. Carries out auditing activities regarding accuracy of crime statistics, and compliance with National Incident Based Reporting Standards (NIBRS). Ensures that materials are handled with a high level of sensitivity and confidentiality;  serves as liaison to staff and officers to help them ensure that crime reports meet the elements of the crime and are documented in accordance with Florida State Statues as well as NIBRS guidelines. Provide support to police officers regarding operation of police systems and procedures. Produces reports for requests for NIBRS, local area crime statistics, individual arrest records and historical data. Develops and coordinates all training of NIBRS reporting guidelines for departmental personnel; develops and coordinates training of Versaterm suite of products for departmental personnel. Controls access levels for all employees on the records management system; chairs the Versadex user committee and is the department liaison for Versaterm which includes communicating change request, attending annual user workshop and monthly conference calls; coordinates comprehensive training and provides production support on the Versadex RMS system for all levels of users; coordinates input from officers/users on system configuration changes; review release notes and provide input to staff on impact to operational processes, creates test plans for new releases and oversees the planning and management of system upgrades; conducts quarterly audits to ensure system users are up to date. Plan, coordinate, implement varied projects and recommend programs to improve processes in various areas of the department; study current processes and procedures to determine if there are methods of improving department operations; develop project strategies and plans including stakeholder assessment, communications, leadership alignment, and change readiness for new system implementations within the department. Support front-line supervisors through training and development in implementing new systems or process changes. Develops, coordinates, and manages a variety of special projects in support of the Chief of Police and Command Staff personnel. Performs related work as required.

Considerable knowledge of: business English and mathematics; rules, regulations, procedures, and functions of TPD Records, in addition to appropriate municipal, state, and federal codes, ordinances, resolutions, and regulations; standard office practices, procedures, and equipment; operations, services and activities of law enforcement business practices, training; records management systems; Uniform Crime Statistics, and National Incident Based Reporting (NIBRS) guidelines and reporting procedures; statistics to be able to analyze and prepare statistical reports.

Graduation from an accredited college or university with an associate’s degree including courses in business administration, information technology or a related field, and five (5) years of progressively responsible administrative experience; or a high school diploma and seven (7) years of progressively responsible administrative experience; including one (1) year in supervisory experience and experience with automated systems. Criminal justice system records management experience preferred.

Certification by State of Florida to perform and maintain functions in the Florida Crime Information Computer or ability to obtain within six (6) months. National Incident Base Reporting System (NIBRS) or UCR (Summary) experience preferred. Must be detail oriented with attention to accuracy.