City of Tampa

An employee in this class is responsible for performing a variety of assignments pertinent to analysis of data systems and manual systems for data processing application. Tasks are of more than average difficulty and include developing functional specifications, analyzing operational procedures and production systems, and preparing test data. Although under general supervision, these employees may engage in independent research and prepare and present reports of findings. The exercise of reasonable initiative and independent judgment is required in completing assigned tasks and meeting time constraints. Considerable tact and courtesy are required of these employees when serving as user liaison for development and maintenance projects. Work activities are reviewed while in progress, through conferences, reports submitted, and results obtained.

Provides Business Analyst/Project Planning support, utilizing E-Sponder web application for event management and collaboration; assists with the continued development/implementation of E-Sponder and the Tampa Urban Area’s Event Planning Module within E-Sponder for use by agencies throughout the region; research and develop tools to replace the City of Tampa based event planning portion of E-Sponder used to plan 100 plus events currently hosted. 

Converts data from various sources for entry into databases; writes programs using various computer languages to manipulate data and produce reports; reformats existing data to maintain its integrity; develops user instructions; and establishes and maintains related procedures and symbol set libraries; designs project maps and databases.  

Gathers information and documents to enhance current procedures; analyzes and evaluates operational procedures and production systems; modifies or develops system documentation and user procedures; modifies or develops functional specifications to increase utility; formulates logical statements of business problems and devises procedures for solutions, usually through computer systems.  

Analyzes, identifies and resolves system problems; obtains and applies software patches and upgrades; redesigns production systems and/or runs as needed; coordinates system conversion effort and performs necessary tasks; prepares test data and verifies system test results, consults with users and technical and functional project team members on questions or problems; recommend opportunities for new processes; and coordinates scheduling of maintenance with vendors.  

Reviews projects relative to efficiency of operations and time limitations; conducts post-installation reviews of systems and programs to determine if efficiency goals are accomplished; recommends system modifications to improve operating efficiency; implements and maintains on-line communications tools; assist in the development of standards and procedures for quality control of data processing operations; monitors performance to ensure the operating system is functioning properly and effectively.  

Coordinates preparation and maintenance of disaster recovery plans for computer systems under Technology & Innovation operational control; coordinates and participates in testing and evaluation of current disaster recovery plans on an annual basis.

Performs related work as required.

Working knowledge of: data processing and business functions; processes, procedures and techniques for converting manual operations into automated systems; the National Incident Management System, National Response Framework and National Infrastructure Protection Plan to include completion of the following FEMA courses(available online at http://training.fema.gov/IS/): IS-100, 200, 700, 703, 800 and 860.  

Ability to: conduct independent research and prepare reports; analyze information and document procedures and processes; prepare detailed procedures manuals; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with others.  

Skill in: configuring ESponder or similar incident management system software; website maintenance, as well as Microsoft’s Office Suite, Visual Basic and SharePoint.  

Graduation from an accredited college or university with a bachelor’s degree in computer science or a related field and three (3) years of experience in business systems (analyzing data and manual systems for data processing application).

Possession of a valid Florida driver’s license required.

This is a federal grant/contract funded position for a minimum of twelve (12) months which may be extended depending on the availability of funds.