This is responsible
managerial work involving coordination of partnerships and service provider
contracts with the City of Tampa, Tampa Convention Center.
The employee
in this class is accountable for building and creating long-lasting
relationships with contract partners and TCC clientele. Work is of considerable difficulty and
includes but is not limited to the following partner/contractors: exclusive food
& beverage, audio visual and production, telecommunications/internet, utilities
installation, business center, security guard service, housekeeping/setup teams
and ambassador program contractor and any future partners/contractors that may
be added to the portfolio as a result of development. Under direction, the employee must exercise
considerable initiative and independent judgment while providing high level
support implementing and communicating the Mayor’s T3 Initiatives and ensuring
brand consistency through development of trending strategic initiatives. Work is reviewed through observations,
conferences, reports and achievement of desired results. Appointed position;
employee serves at the pleasure of the Mayor.
Collaborate,
develop, and implement programs that support the Tampa Convention Center’s
vision and short/long-term plans.
Direct and
execute technical and administrative policies and procedures for the effective
performance of departmental functions as it specifically affects the
partner/contractor; facilitate the enhancement of a common vision for growth
and development.
Review
contracts and operational schedules to make certain that the dates, times,
facilities, and equipment provided are accurate and provisions made have been
fulfilled.
Work closely
with contract partners and internal TCC departments to monitor progress and
correct course if required.
Prepare and
maintain reports; assign, develop, and evaluate staff; manage budgets and work
assignments; prepare reports on a monthly-quarterly-yearly basis.
Identify new
revenue streams/cost savings measures.
Establish
and implement long range, strategic planning procedures and effective
coordination of resources; coordinate monthly planning meetings with all
contractual partners.
Research,
analyze and provide recommendations regarding difficult, sensitive, important
wide-ranging policy areas that affect TCC business model.
Create and
maintain a positive culture within the Center that all contract partners and
internal partners are to be held to; maintain active involvement in the
on-boarding hospitality orientation and training, quarterly general sessions
for all external/internal employees.
Performs
related work as required.
Comprehensive
knowledge of: development and
management of contract specifications, implementation and contract management;
operation of municipal convention center, including methods, practices,
policies and procedures; methods and techniques utilized in events
coordination; public assembly facility operation and maintenance; maintaining
operational awareness through latest training programs and certification
opportunities.
Working knowledge of: standard office operating
practices business processes and procedures; supervisory and communication
techniques and practices.
Ability to: communicate, lead, plan, delegate,
direct, and coordinate the work of others in a manner that promotes high level
performance; think strategically and participate as part of a team; organizes
and maintain effective working relationships with city officials, management
other employees, including the general public; write and speak clearly and
succinctly in a variety of communication settings; interface with the media and
public relations problems effectively, courteously, and tactfully; plan,
organize, and refine business policies and operating procedures; development
teamwork and foster open dialogue and participation; set clear objectives and
measures and monitor process, progress and results; perform research and
prepare information reports; initiate, analyze, and monitor the status of
strategic initiatives set forth by Director of TCC.
Graduation
from an accredited college or university with a bachelor’s degree in public or business
administration, communications or a related field and five (5) years’ experience
in convention center operations which includes large event coordination/planning
and public assembly facility experience, and six (6) months related supervisory
experience.
During periods when the Mayor issues an emergency
declaration for the City of Tampa, all employees may be required to work in
preparation, response or recovery activities related to the stated emergency.