Water Distribution Operations Supervisor

An employee in this class is responsible for the day-to-day supervision of operations employees in the Distribution and Consumer Services Division of the Water Department to ensure daily operations of potable and reclaimed water systems.  Under administrative direction, employee performs assignments which are complex and of unusual difficulty requiring the exercise of extensive initiative, independent judgment, emotional intelligence and leadership. Work is reviewed through team and leadership meetings, reports submitted and results obtained. 

Provides day-to-day leadership of projects and initiatives.

 

Monitors and evaluates work practices and overall team performance; coaches and motivates other leadership team members, team leaders and specialists; facilitates groups; identifies problems in early stages; makes timely decisions; monitors and demonstrates continuous improvement.

 

Assists division manager in strategic planning which includes budget administration, resource allocation, goal development, employee development, performance evaluations, and tracking, implementing and completing departmental goals and objectives.

 

Coordinates balance of resource pool through planning with all division team leaders and support supervisors.

 

Ensures effective two-way communication throughout the organization; communicates with City administration; serves as intergovernmental and intradepartmental liaison.

 

Responsible for all Distribution and Consumer Services Division responsibilities in Division Manager’s absence.

 

Performs related work as required.

Advanced knowledge of:  technical skills as defined in the skills matrix; regulatory requirements; building and directing teams; leadership.

Intermediate knowledge of:  the organization, performance management; team dynamics; cost/benefit analysis; scheduling.

Intermediate ability to: motivate; maintain external focus.

 

Advanced skill in:  communication; problem solving; coaching; conflict resolution; interpersonal relations.

 

Intermediate skill in:  managing diversity, delegation, facilitation and change management

 

 Basic skill in: Computer usage.

 

Graduation from an accredited high school supplement by six (6) months of college coursework and ten (10) years of progressively responsible water distribution operations experience including two (2) years supervision leading large work teams; or an equivalent combination of training and experience.

Possession of a valid Florida driver’s license  

Distribution Licenses – Levels I, II, and III or Registration as a P.E. in the state of Florida

Evaluation of education and experience.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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