Water Distribution Team Leader

An employee in this class is responsible for ensuring the efficiency, productivity and effective performance of a team at the Water Distribution Division. Under direction, the employee performs tasks of more than average difficulty requiring the exercise of considerable initiative and independent judgment. Work is reviewed through conferences, reports submitted, and results obtained.

Monitors and evaluates work practices for improved team productivity; schedules resources for team members’ growth; maintains continuous 30-day forecast of resources and projects; evaluates performance measures; evaluates work practices.

Oversees a team of meter readers and service response staff. 

Coordinates job assignments; monitors and supports field operations; resolves team conflicts; provides safety review.

Holds weekly team meetings to evaluate team/project progress; provides guidance and team leadership to meet established objectives.

Develops effective team members to include providing goals and objectives; reinforces and supports the use of business skills, technical skills, and team skills; deals with personnel issues and administers discipline when required; communicates needs and expectations; evaluates performance.

Co-develops, reviews and implements plans and goals; coordinates the work with other teams, support groups, and leadership.

Performs related work as required.

Advanced knowledge of: scheduling.

Intermediate knowledge of: team dynamics; performance management.

Nice to have knowledge of: budgeting. Intermediate ability to: motivate; organize.

Advanced skill in: leadership; decision making; communication with internal and external customers.

Intermediate skill in: coaching; peer assessment; providing feedback; team building; managing diversity; facilitation; problem solving; conflict resolution; computers.

Personal Characteristics: approachability; compassion; composure; decisiveness; sound ethics and values.

Areas of Accountabilities: how often personnel conflicts are taken to leadership; number of times team meets performance measures; number of skill blocks obtained per team member; weekly team meetings; assists in maintaining continuous forecast of resources and projects.

Graduation from an accredited high school or vocational school and five (5) years of experience in leading or working in a team environment, preferably with water distribution or comparable industrial experience; or an equivalent combination of training or experience.

Possession of a valid Florida driver’s license.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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