Transportation Services Supervisor

An employee in this class is responsible for the day to day supervision of operations employees in the Mobility Operations Division.  Under administrative direction, employees performs assignments which are complex and of unusual difficulty requiring the exercise of extensive initiative, independent judgment and leadership. Work is reviewed through conferences, reports submitted and results obtained.

Provides day-to-day leadership of multiple projects and initiatives.  

Monitors and evaluates work practices and overall team performance; coaches and motivates other leadership team members, team leaders and specialists; facilitates groups; identifies problems in early stages; makes timely decisions; monitors and demonstrates continuous improvement.  

Assists division manager in strategic planning which includes budget administration, resource allocation, goal development, employee development, performance evaluations; tracking, implementing, completing and reporting of key performance metrics to the Operations Manager per the  departmental goals and objectives.  

Coordinates balance of resource pool through planning with all division team leaders and support supervisors. This includes the monitoring of vacancies, downed equipment, and equipment usage.  

Supports the teams’ core business by removing obstacles to continually improve operational reliability, cost effectiveness by increasing automation, updating equipment and developing staff when appropriate.  

Ensures effective two-way communication throughout the organization; communicates with City administration; serves as intergovernmental and intradepartmental liaison.   

Responsible for all Mobility Operations Division responsibilities in Division Manager’s absence.  

Perform related work as required.

Advanced knowledge of:  technical skills as defined in the skills matrix; regulatory requirements; building and directing teams; leadership; asphalt resurfacing; asphalt maintenance activities; sign and pavement marking layout and installation; special event planning and implementation. performance management; team dynamics; cost/benefit analysis; scheduling.

Intermediate knowledge of:  the organization, performance management and reporting; team dynamics; community engagement; cost/benefit analysis; scheduling.

Intermediate ability to: motivate team; maintain external focus.

Advanced skill in: communication; problem solving; coaching; conflict resolutions; employee development.

Intermediate skill in: managing diversity, delegation, facilitation and change management

Basic skill in: computer usage.

Possession of a valid Florida driver’s license required.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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