General Services and Applications
Recruitment #240618-000972-003
Department | Technology & Innovation |
---|---|
Open Date | 6/19/2024 5:00:00 PM |
Filing Deadline | 7/5/2024 11:59:00 PM |
Salary | $37.42 - $56.11/hour; $6,486.13 - $9,725.73/month; $77,833.60 - $116,708.80/year |
Employment Type |
Full-Time
|
Type of Recruitment | Open |
Gathers
information and documents current procedures; analyzes and evaluates
operational procedures and production systems; develops system documentation and user procedures; modifies existing system
documentation or user procedures; develops
functional specifications or modifies those existing in order to increase utility;
formulates logical statements of business problems
and devises procedures for solutions, usually
through computer systems.
Participates in training to increase and enhance competencies; conducts training sessions.
Identifies and corrects systems
problems; obtains software
patches; applies patches
and upgrades; analyzes
and resolves production system problems;
redesigns production systems and/or runs as needed.
Ascertains demands
and impact of computer systems
on data center and users; reviews projects
relative to efficiency of operations and time limitations; conducts post-installation
reviews of systems and programs to determine if efficiency goals are
accomplished; recommends system modifications to improve operating efficiency.
Ensures the daily production batch schedule is completed; develops
and participates in implementation of application programs
from specifications; develops production runs from instruction; assists in the development of standards and procedures for quality control
of data processing operations; monitors performance to ensure that the application
is functioning properly and effectively.
Provides technical support to the user/customer during
the software installation process/operations; confers with users about
hardware and software
questions.
Assists users
in walk-through of system software or hardware on personal computers and
attachments; arranges for/or provides training to users.
Evaluates, acquires, and coordinates installation of third party
software products; serves
as user liaison
for development and maintenance projects.
Develops and/or modifies application programs from program
specifications; develops and/or
modifies production runs according to instructions.
Coordinates system
conversion effort and performs necessary tasks; prepares test data and verifies system
test results, analyzes
and resolves system problems, consults with users
and technical and functional project
team members on questions or problems; coordinates scheduling of maintenance with vendors.
Participates in testing and evaluation of current disaster recovery plans on a periodic basis.
Converts data from various sources for entry into databases; writes programs using various computer languages to manipulate data and produce reports; reformats existing data to maintain its integrity; develops user instructions; and establishes and maintains related procedures and symbol set libraries; designs project maps and databases; analyzes reports; and produces final prints using various types of printers and plotters; provides imaging support for users.
Assists in/or plans and organizes the work programs for assigned projects; establishes logical sequence for tasks; identifies personnel skills required; reports the progress and performance of tasks; coordinates departmental involvement; ensures continuity of activities, ensures the efficient operation of the project team.
Performs assorted
system management tasks using a variety of automated tools in order to support
other related system software products
(i.e., security, change
management,); maintains working
knowledge and expertise in system software products.
Performs related work as required.
Working knowledge of:
data processing and business functions; processes, procedures and techniques for converting manual operations into automated
systems.
Considerable knowledge of: Information systems technologies used in the support of commercial off the shelf software and system interfaces. Candidates should have familiarity with the fundamentals of business process analysis and requirements gathering, knowledge of SQL for reporting purposes, programming/scripting, data extract and reporting tools, etc. Utilities industry experience is a plus. Skills in: SQL and equivalent reporting tools such as SAP Business Objects, Crystal Reports, Microsoft Power BI, IBM Cognos etc. Business Intelligence skills on ETL tools: SSIS and/or PowerCenter and/or experience with Java script and T-SQL script is a plus.