A class incumbent is responsible for planning and directing the operation of a major phase of the state unemployment insurance program such as employer tax, benefit claims and payment or administration, to meet applicable goals and objectives.
Nature and Scope
A class incumbent performs with general direction from the Division Director, Unemployment Insurance. Other positions reporting in at this level include the Chief Referee, Unemployment Insurance Appeals, the Internal Security Specialist and a Management Analyst. Work includes developing, implementing and evaluating programs, policies and procedures. The incumbent has contact with other divisions, state agencies and government entities in the planning, development and implementation of division functions. An employee in this class participates with other division administrators in directing and overseeing the major operations which support the overall unemployment insurance program.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Establishes objectives and priorities for unemployment insurance program in accordance with state and federal laws, operational needs and organizational goals and objectives; develop monitoring mechanisms.
Plans, directs, controls and evaluates the work of staff and provide administrative guidance.
Reviews existing and proposed division programs and participate in the revision of same to insure compliance with federal and/or state regulations.
Analyzes new or revised federal unemployment insurance laws to determine impact on existing state laws and current programs, procedures and policies; assists Division Director in drafting state legislative proposals and develops new or modify existing policies and procedures to implement changes resulting from legislative requirements.
Assists Division Director in planning, developing, coordinating and implementing division policies and procedures by providing input on the feasibility of implementation and impact on current program operations; recommends alternative methods or modifications to improve the efficiency of operations and effectiveness of programs.
Participates in the preparation of division's program and budget plan by reviewing and analyzing funding allocations for personnel, equipment and contractual services to insure compliance with federal guidelines and state regulations; monitors expenditures through review of internal reports to insure efficient and appropriate use of funds.
Interprets federal and state unemployment insurance laws for staff and other agency personnel.
Prepares statistical and narrative reports of section activities.
Makes presentations before employer groups, unions and state legislature regarding unemployment insurance programs.
May coordinate division's data processing activities with department's data processing unit: reviews and evaluates data processing requests received from various sections to determine feasibility of implementation based on federal and/or state requirements, cost effectiveness, and improvement to division's operations and delivery of services.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of the federal and state unemployment insurance laws, rules and regulations.
Knowledge of federal and state unemployment insurance program.
Knowledge of data processing theories and principles.
Skill in effective oral and written communication.
Skill in program administration, planning, organization, problem-solving and supervision.
Ability to apply, interpret, analyze and explain federal and state unemployment insurance laws, rules and regulations.
Ability to apply the principles and practices of organizational analysis to a variety of work activities.
Ability to analyze operational needs and recommend and implement effective solutions.
Ability to apply the principles and practices of management.
Ability to evaluate program proposals/need and data processing requests and recommend on the feasibility of implementation.
Ability to analyze and draw sound conclusions.
Ability to establish and maintain effective working relationships with associates and subordinate staff.
JOB REQUIREMENTS for Unemployment Insurance Administrator Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Six months experience in program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
Six months experience in developing policies and procedures.
Three years experience in interpreting unemployment insurance laws, rules, regulations, standards, policies, and procedures.
Six months experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.
Knowledge of budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.