This class is responsible for operating a large scale teleprocessing computer including the full range of tasks associated with computer operation.
Nature and Scope
Supervision is provided by a technical superior. Duties include operating a large scale teleprocessing computer and peripheral equipment and diagnosing, correcting or assisting in the correction of system malfunctions. Principal contacts are with tape library personnel in order to acquire proper input tapes, production control personnel to ensure accurate print-outs, programmers to resolve software problems and with users who need assistance in accessing the system.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Operates a large scale teleprocessing computer and peripheral equipment; prepares equipment for operation and program processing.
Diagnoses system malfunctions, rectifying operator error, correcting or assisting in the correction of software problems with the aid of a programmer or notifying the vendor in the event of hardware failure; seeks guidance from superior as needed.
Takes corrective action in emergency situations such as power failures, power surges, fire, etc. to protect or recover data critical to State operations.
Controls job flow according to priorities and ensures that jobs which interfere with each other are not run concurrently.
Assists users in accessing the system.
Monitors computer environmental controls and the security of the premises, taking appropriate action when required.
Writes logs and reports on work processed.
May assist in training lower level operators.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of the components, organization and operation of a large scale teleprocessing computing system.
Knowledge of the functional and operational characteristics of major software used in the system.
Knowledge of agency standards, procedures and policies regarding data processing.
Knowledge of teleprocessing trouble-shooting techniques and methods and diagnostic equipment.
Knowledge of job control languages.
Skill in the operation of large scale computers and peripheral equipments.
Ability to take appropriate action in the event of emergencies.
Ability to write clear and concise reports and logs.
Ability to control job flow according to priorities and avoid the concurrent running of jobs which interfere with each other.
Ability to ensure the security of the premises.
Ability to comprehend technical manuals, operating standards and documented procedures.
Ability to follow complex written and oral instructions.
JOB REQUIREMENTS for Computer Operator III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Six months experience in operating a mainframe computer and peripheral equipment.
Six months experience in rectifying computer and network malfunctions.
Six months experience in teleprocessing components such as front-end processor, terminal clusters or line connecting.