Food Service Worker (#MCBD01)
$29,250.00 Yearly Min / $30,755.00 Yearly Mid / $36,906.00 Yearly Max

Senior Food Service Worker (#MCBD02)
$29,250.00 Yearly Min / $32,727.00 Yearly Mid / $39,272.00 Yearly Max

Food Service Supervisor (#MCBD03)
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$29,646.00 Yearly Min / $37,058.00 Yearly Mid / $44,470.00 Yearly Max

Food Service employees are responsible for assisting with food preparation and distribution of meal trays following nutritional, health, safety, and sanitary laws, rules, regulations, standards, policies, and procedures.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed.

• Performs food service work using proper food preparation, handling, and sanitation methods and techniques in compliance with applicable laws, rules, regulations, standards, policies, and procedures promoting nutrition, health, and safety of clients.


• Sets up serving line by gathering utensils, food, and supplies needed for the serving process.


• Prepares meal trays by placing the correct portion of appropriate foods from serving pots or pans onto each tray.


• Loads completed meal trays or food pans into carts, delivers loaded carts to the proper location, and returns carts and trays to the kitchen after individuals have completed meals.


• Assists cooks by opening cans, slicing and chopping food items, preparing beverages, and making sandwiches or bulk salads.


• Cleans and disinfects a variety of surfaces, areas, and equipment such as meal carts, kitchen appliances, tables, and counters; sweeps and mops floors; empties trash containers; and performs other related duties to ensure the food preparation and serving areas are clean and sanitary.


• Uses brooms, wet or dry mops, sponges, pails or buckets, and mixtures of water and chemical solutions or disinfectant.


• Performs all phases of the dishwashing process.


• Maintains various records on work performed which may include using automated information systems and computer software to enter, update, modify, delete, retrieve, or report on data.


• Completes and maintains competency in required training.


• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.


• Performs other related duties as required. 

Food Service Worker

This is entry level food service work.  Employees perform the full range of Essential Functions, completing routine work under close supervision.  

• Receives close supervision from a technical supervisor or higher; the supervisor provides specific instructions on all assignments, and frequent and detailed review of progress, accuracy, and quality of work.  Supervisory advice or assistance is readily available.
• Learns routine tasks involved in the food service operation.
• Seeks guidance from higher-level staff on work that is outside a range of specified, acceptable procedures, standards, alternatives, and practices.
• Assists in preparing and distributing meal trays and cleaning kitchen areas, dishes, and utensils. 

Senior Food Service Worker

This is lead level food service work.  In addition to work performed by the Food Service Worker level, employees perform a variety of food service duties and function at the lead level. 

• Receives minimal supervision from a technical supervisor or higher; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
• Leads staff by assigning, monitoring, and reviewing work and providing on-the-job training, guidance, and direction.
• Oversees and participates in the preparation and distribution of meal trays and the cleaning of kitchen areas, dishes, and utensils.
• Ensures nutritional, health, safety, and sanitary laws, rules, regulations, standards, policies, and procedures are followed.
• Takes inventory and assists in ordering food and supplies.
• Communicates effectively with agency or facility staff concerning meals and the repair of equipment.

Food Service Supervisor

This is the supervisory level of food service work.  In addition to work performed by the Senior Food Service Worker level, employees supervise and participate in food service work.  

• Receives minimal supervision from an administrative supervisor or higher; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations. 
• Supervises two or more merit full-time positions.  The elements of supervision include performing the following on a regular and continuing basis:  planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion. 
• Ensures quality control by sampling prepared foods and monitoring portions and placement of food on meal trays, revises work plans and schedules, and resolves problems and complaints.
• Maintains inventory and orders supplies and equipment.

The listed knowledge, skills, and abilities give a general indication of the core requirements for all positions in the class series; therefore, the KSAs listed are not exhaustive or necessarily inclusive of the needs of every position in the class.

Note: Employees are not required to be proficient in the KSAs listed in this section at entry, but within six months to one year of performing work as described in each level of work.

• Knowledge of applicable institutional, state, and federal laws, rules, regulations, standards, policies, and procedures promoting nutrition, health, and safety of clients.
• Knowledge of the proper care and use of standard serving utensils and equipment.
• Knowledge of food preparation, handling, and sanitation methods, techniques, and practices.
• Knowledge of the physical layout of assigned facility for the purpose of meal cart delivery.
• Knowledge of computer software and automated information systems used to enter, update, modify, delete, retrieve, and report on data.
• Knowledge of the proper use of gloves, masks, hairnets, or other personal protective equipment or clothing.
• Ability to mix proper amounts of water or chemical solutions/disinfectants for sanitation in accordance with directions and safety standards.
• Ability to understand and follow instructions.
• Ability to read and understand written materials.
• Ability to serve correct portions of food and measure ingredients.
• Ability to keep records.

In addition to the above knowledge, skills and abilities, the Senior Food Service Worker requires:

• Knowledge of health hazards in food service activities and necessary precautions.
• Ability to lead others in performing food service work.
• Ability to provide on-the-job training, guidance, and direction to staff.
• Ability to keep records and complete forms.

In addition to the above knowledge, skills and abilities, the Food Service Supervisor requires:

• Knowledge of the principles and practices of supervision.
• Knowledge of recordkeeping, report writing, supply, and inventory practices.
• Ability to resolve problems and complaints.
• Ability to review portion control lists, diet pattern sheets, and menus to ensure correct preparation of patient meal trays.

JOB REQUIREMENTS for Food Service Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years' experience in institutional or commercial food service work.
2. Six months' experience in proper safety, storage and sanitation standards for food items.
3. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.