Family Services Program Analyst (#MDDI01)
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$40,446.00 Yearly Min / $50,558.00 Yearly Mid / $60,670.00 Yearly Max

A class incumbent provides analytical and technical support in program development, coordinating program implementation and/or monitoring and evaluating programs for children and families.

A class incumbent functions under the general supervision of a technical superior.  Incumbents are primarily responsible for participating in the development of such program areas as Community Prevention, Counseling and Therapy group and foster care, shelter care, residential, independent and or day treatment programs.  Incumbents conduct needs assessment, work with community organizations to discuss needs and develop options for service delivery plan.  Incumbents conduct research, gather information from other states on program models, develop program designs and draft RFP's.  Incumbents participate on monitoring teams in the review and evaluation of overall programs.  This includes reviewing client records and program documentation and interviewing staff and clients to determine if contract goals have been met and treatment goals are attainable and appropriate for client needs.  An incumbent develops corrective action plan necessary to achieve agreed upon goals.  In addition, incumbents conduct evaluations of contracted programs which involves analysis of the post-treatment status of clients.  Incumbents may track, review and evaluate proposed legislation which affects departmental functions, goals and objectives.  An incumbent is also assigned to special projects and provides staff assistance to various committees and task forces.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.  Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Assists in the development of regional or statewide programs designed to meet departmental objectives in accordance with state and federal regulations; Participates in planning activities for programs provided by regional, statewide and/or community service organizations.
   
• Provides technical assistance to community based organizations and private agencies to coordinate program planning and resource development in order to assist in improving service delivery.
   
• In conjunction with superiors, works with administrative and program staff in other public and private agencies to evaluate preliminary project results, identify service delivery problems, and program deficiencies and to reformulate specific objectives to be accomplished.
   
• Participates in the development of grant proposals to obtain funding for new programs and services.
   
• Conducts needs assessment; Develops data collection instruments; Assists in the compilation, analysis and evaluation of data; Participates in the development of plans for new or revised programs under supervision; Prepares requests for proposals and submits for approval.
   
• Monitors programs contracted to private agencies; conducts on-site reviews of contractual services to evaluate methods of operation, staffing and compliance with program treatment goals; Prepares report of findings and recommendations for action by superiors.
   
• Prepares a variety of reports regarding program activities.
   
• Coordinates the implementation of new or revised programs under the direction of higher level administrators.
   
• May participate and/or provide staff support to committees and task forces studying current programs' ability to meet current needs of communities and targeted population on a statewide or regional basis.

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of professional case management and theories, principles and practices of services for children and families.
• Knowledge of program analysis and evaluation methods and techniques.
• Knowledge of grant programs, applications and procedures.
• Knowledge of research methods, evaluation design, statistical analysis and computer applications to program evaluation and research.
• Skill in data collection and analysis.
• Skill in eliciting information through interview process.
• Skill in the organization and presentation of data.
• Skill in technical writing.
• Ability to provide technical assistance to program staff and contractors.
• Ability to conduct needs assessment and program analysis/development.
• Ability to coordinate the implementation of new and revised programs for families and children.

JOB REQUIREMENTS for Family Services Program Analyst
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
2. Six months experience in program evaluation which includes evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
3. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
4. Six months experience in descriptive statistics such as the mean, median, mode or standard deviation.
5. Six months experience in narrative report writing.