A class incumbent is responsible for supervising and coordinating a treatment service program within an assigned geographical area.
Supervises 10-30 volunteers and clerical support staff.
Nature and Scope
A class incumbent functions under the direction of a technical superior. Work involves recruiting, interviewing recommending, training, assigning and reviewing the work of volunteers involved in Family Court programs which provide advocacy for minor children. Issues include abuse, neglect, custody and adjudicated delinquency. Class incumbents work closely with judges, masters, social service and community organizations to share information, establish mutual goals and objectives and recruit and train volunteers. A significant aspect of this work involves regular communication with peers and superiors to evaluate and modify existing programs, develop and revise policies/procedures and develop funding sources.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Ensures adequate staffing of skilled volunteers through focused recruitment methods.
In conjunction with peers and superiors, develop and presents training programs to ensure volunteers use proper interview methods, prepare appropriate case reports and function within the applicable federal and state laws, rules and regulations.
Certain volunteers may be interns earning academic credit towards an undergraduate degree.
Assigns volunteers with the goal of matching special skills, interests, cultural background, etc., with the needs of the minor child(ren).
Ensures efficient and positive case results through regular contact with volunteers, discussions and sharing professional expertise, as well as explaining the services available from other state agencies and private organizations.
Ensures program effectiveness and viability through maintenance and evaluation of program data, resource requirements and nationwide precedent and trends in similar programs.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of the principles and practices of social service administration.
Knowledge of volunteer administration.
Knowledge of the applicable state and federal laws, rules and regulations governing assigned
Knowledge of casework principles and practices.
Knowledge of theories of adult learning and instructional methods.
Knowledge of the principles and practices of supervision.
Knowledge of child development, family dynamics and juvenile delinquency.
Knowledge of program analysis.
Knowledge of Family Court rules, policies and procedures.
Ability to plan, direct and evaluate the work of staff.
Ability to develop, analyze and evaluate program objectives, policies and procedures.
Ability to interpret and explain applicable laws, rules and regulations.
Ability to establish and maintain effective working relationships with representatives from other agencies, community organizations and associates.
Ability to prepare reports and maintain accurate records.
JOB REQUIREMENTS for Family Court Program Coordinator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Six months experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
Six months experience in program evaluation which includes evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
Six months experience in recommending alternatives, improvements, courses of action and other changes based on findings.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.