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Comprehensive Background Check Analyst I (#MDMC01)
$40,446.00 Yearly Min / $50,558.00 Yearly Mid / $60,670.00 Yearly Max


Comprehensive Background Check Analyst II (#MDMC02)
$45,798.00 Yearly Min / $57,248.00 Yearly Mid / $68,698.00 Yearly Max


Comprehensive Background Check Supervisor (#MDMC03)
$51,858.00 Yearly Min / $64,822.00 Yearly Mid / $77,786.00 Yearly Max




Description of Occupational Work

This class series uses three levels of work in the Health and Human Services Occupational Group, Human Services Occupational series, and is responsible for completing comprehensive background checks and providing due process to individuals seeking direct access to vulnerable populations.

Work includes a comprehensive analysis of criminal history reports, subsequent arrest records, in state and out-of-state abuse and neglect records, sex offender records and other similar reports/data; coordinating with a variety of court, social service, and law enforcement agencies, as well as the State Bureau of Identification and Federal Bureau of Investigation; all to make eligibility determinations for persons with direct access to vulnerable populations at state owned and privately operated facilities, agencies and homes. Background investigations involve the regular interpretation of applicable state and federal laws, rules, regulations, standards, policies and procedures. Employees provide testimony and documentation during administrative reviews, enforcement conferences, hearings, other appeals and audits. 

Employees also provide ongoing technical assistance, support and direction to state and private employers, agencies and applicants. A significant aspect of work includes performing Child Protection Registry Checks for health care facility, education, school transportation, family visitation center, and hospital employees; persons needing professional licensure; out-of-state - child care persons; and out-of-state foster and adoptive parents and their adult household members.

Note: The career ladder incorporates the Comprehensive Background Check Analyst levels I and II. The Comprehensive Background Check Analyst I level is to provide entry for hiring new employees into the class series but does not preclude hiring new employees at higher levels. To implement the career ladder, current employees are assigned to the level for which they meet job requirements and promotional standards for those levels assigned to an agency. The promotional standards, a selection document under separate cover, set forth the criteria that identify, measure and verify successful performance at each level. Advancement of employees through a career ladder is dependent on an agency/department's operational needs and distribution of work.

The Comprehensive Background Check Supervisor, although not part of the career ladder, provide competitive opportunity for movement of employees.     

     

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Obtains and analyzes fingerprinted criminal history reports and other civil case information pertinent to background check requirements.

  • Coordinates with Delaware and out-of-state court, social service, and law enforcement agencies, as well as the State Bureau of Identification and Federal Bureau of Investigation to obtain, clarify and validate information.

  • Conducts research and analysis using a variety of state and federal websites.

  • Ensures consistent decision-making by correctly interpreting and applying state and federal laws rules, regulations, standards, policies and procedures. 

  • Determines eligibility for persons with direct access to vulnerable populations based on background check analysis and results and provides due process for ineligible and prohibited determinations.

  • Prepares written narratives of investigation details and outcomes.

  • Provides testimony during administrative reviews, enforcement conferences, hearings, other appeals and audits.

  • Prepares and maintains records and files and updates Department database with pertinent information for tracking, retrieval and sharing of information.

  • Provides technical assistance, support, and direction to state and private employers, agencies and individuals.

  • Assists with the development and revisions of regulations, policies and procedures. 

Levels of Work

Comprehensive Background Check Analyst I
This is the full performance level of comprehensive background check analysis work. Employees research and analyze a variety of criminal history details and civil case outcomes to make eligibility determinations for persons with direct access to vulnerable populations at state owned and privately operated facilities, agencies and homes. Work includes participating in the development, implementation and revision of regulations, policies and procedures to ensure continued efficiency and consistent application of state and federal laws pertaining to background checks.

  • Reports to a Comprehensive Background Check Supervisor of higher.
  • Supervisor reviews work in-progress and assists with prioritization.
  • Performs the full range of Essential Functions.
  • Consults with higher level staff to increase knowledge and understanding of applicable state and federal laws, specified applicable procedures, standards, alternatives and technical practices.
  • Contacts are typically with in state and out-of-state criminal justice and social service agencies to resolve routine issues; and with state and private employers, child placing agencies and individuals to provide eligibility determinations and technical guidance. 
Comprehensive Background Check Analyst II
This is the advanced level of comprehensive background check analysis work. Employees research and analyze a variety of criminal history details and civil case outcomes to make eligibility determinations for persons with direct access to vulnerable populations at state owned and privately operated facilities, agencies and homes. Employees at this level perform complex work independently. Work includes making recommendations for new or revised regulations, policies and procedures to ensure continued efficiency and consistent application of state and federal laws pertaining to background checks.

  • Work is reviewed upon completion.
  • Performs review of background checks with complex or substantial records to determine eligibility; as latitude to consider which methods and techniques of data collection and analysis are used to gather information necessary to achieve the required job results due to different situations.
  • Makes recommendations to background check operations that improve efficiency and effectiveness.
  • Provides training, guidance and direction to Comprehensive Background Check Analyst I staff.
  • Contacts are typically with in state and out-of-state criminal justice and social service agencies to resolve complex issues; and with state and private employers, child placing agencies and individuals to provide eligibility determinations and technical guidance on more diverse challenges than performed at the previous level.
Comprehensive Background Check Supervisor
This is the supervisory level of comprehensive background check analysis work. Employers supervise and direct staff in the research and analysis of a variety of criminal history details and civil case outcomes to make eligibility determinations for persons with direct access to vulnerable populations at state owned and privately operated facilities, agencies and homes. Work includes developing and implementing regulations, policies and procedures to ensure continued efficiency and consistent application of state and federal laws pertaining to background checks.

  •  Reports to an administrative supervisor.
  • Directs overall operations of the Comprehensive Background Check Unit; supervision is exercised over at least two or more merit full time positions. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.
  • Makes decisions on complex or unusual challenges and only escalates or advises agency or other leadership when necessary.
  • Ensures compliance with all state and federal laws, rules, regulations, standards, policies and procedures; develops and implements operational regulations, policies and procedures consistent with legislative changes in background check laws and initiatives.
  • Develops and recommends strategic plans for unit operations; assesses, analyzes and determines both long and short-range goals for the unit.
  • Provides guidance and assistance to staff and attorneys prior to and during administrative reviews and other types of appeals.
  • Represents the Department on various committees and task forces at the state and national level in all background check related matters.
  • Contacts are typically with agency staff, management, leadership and others both inside and outside of the agency to ensure compliance and efficiency of background check operations and to provide technical guidance on the most complex or unusual challenges.            

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

  • Knowledge of applicable laws, rules, regulations, standards, policies and procedures pertaining to background checks.
  • Knowledge of the methods and techniques of data collection and analysis to make recommendations.
  • Knowledge of the methods and techniques of caseload management.
  • Skill in using automated information systems.
  • Skill in communicating effectively both orally and in writing.
  • Skill in preparing clear and concise correspondence and reports.
  • Ability to establish and maintain effective working relationships with a variety of people.
  • Ability to navigate the internet and relevant websites to obtain pertinent information.
  • Ability to provide guidance and direction to a variety of people pertaining to applicable laws, rules, regulations and procedures.
  • Ability to use sound judgement and reach logical conclusions.
  • Ability to learn and apply laws, regulations and policies applicable to assigned program area.
  • Ability to prepare and maintain records.
  • Ability to maintain confidentiality.
In addition to the above knowledge, skills and abilities above, the Comprehensive Background Check Analyst II requires:

  • Knowledge of interviewing methods and techniques to gather information.
  • Skill in researching, collecting and interpreting data to make recommendations.
  • Skill in managing a complex caseload.
  • Ability to resolve challenges independently and escalate as appropriate.
  • Ability to write clear, concise and accurate eligibility determinations, findings and/or reports on a variety of data.
  • Ability to handle issues and concerns tactfully and thoroughly.
In addition to the above knowledge, skills and abilities above, the Comprehensive Background Check Supervisor requires:

  • Knowledge of principles and practices of supervision.
  • Knowledge of policy and procedure development.
  • Knowledge of department goals and objectives.
  • Knowledge of investigative procedures as it applies to comprehensive background check operations.
  • Knowledge of planning, directing, implementing and evaluating comprehensive background operations.
  • Skill in ensuring compliance of background check operations with state and federal laws, rules, regulations, standards, policies and procedures.
  • Skill in report writing.
  • Ability to set unit priorities, performance standards and monitor outcomes.
  • Ability to provide professional development to staff.
  • Ability to analyze new and revised laws, rules and regulations to determine impacts.  

Job Requirements

JOB REQUIREMENTS for Comprehensive Background Check Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Two years experience in performing background check analysis which may include but is not limited to researching and analyzing a variety of data to determine eligibility of individuals seeking access to vulnerable populations in compliance with state and federal laws, rules, regulations, standards, policies and procedures.
  2. Two years experience in managing the flow of cases from beginning to completion.
  3. Coursework, training and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

CLASS:
MDMC01
EST:
3/12/2023
REV:

CLASS:
MDMC02
EST:
3/12/2023
REV:

CLASS:
MDMC03
EST:
3/12/2023
REV: