Recruitment #19-A1-1448


ABOUT LOUDOUN: Loudoun County Government, located in Leesburg, VA, is approximately 35 miles outside Washington, DC. Loudoun County plays a key role in the National Capital Region, participating in regional initiatives including those related to mental health, public health, and other human services. As one of the fastest growing counties in the United States, Loudoun boasts a thrilling and diverse local economy that will continue to expand as the Metrorail Silver Line opens three new stations within the county over the next three years. Loudoun also has a growing and diversifying population. The Board of Supervisors’ strategic focus areas include community needs and quality of life, which will be advanced by the position in this recruitment.

Job Description

The Public Affairs and Communications Division of the Office of the County Administrator is seeking a professional communicator to serve as a key member of the County’s communications and public engagement team. We are looking for candidates with passion for engaging the public through strategic communication activities. An interest or experience in the areas human services is desired. The Communications Manager will manage a wide range of internal and external communications for the County’s human services departments, which include the Department of Family Services; Department of Mental Health, Substance Abuse and Developmental Services; and Health Department. The Communications Manager will collaborate with the other members of the Public Affairs and Communications team to support the departments, including their senior leadership. This position will also work closely the departments’ staff and subject matter experts to research and develop effective messages to help the departments achieve their communication goals and objectives. The Communications Manager’s responsibilities include: media relations activities; public information campaigns; strategic communication planning; event and community meeting management; photography; employee communications; marketing; and crisis communications.

These positions also require outstanding content creation and writing skills. The Communications Manager will produce and publish content on the departments’ social media accounts and webpages. The ideal candidate is familiar with the use of graphic design software, such as Adobe Creative Suite and Canva, to create digital content and print collateral, such as infographics, flyers, brochures, and reports. In addition, this position will support countywide emergency communication responses within the National Incident Management System (NIMS) framework.

Job Requirements

Any combination of education and experience equivalent to a master’s degree in communication, public relations, journalism, marketing, public administration, or other related field, and two years of experience in journalism, communication, media relations, public relations, or other related field. Proficiency in communication concepts, principles, methodology, and techniques. Skilled in collaborating with multiple stakeholders across different levels of an organization. Experience managing and producing a broad range of communications for a government, non-profit, communications, or other large and diverse organization.

Preferred Qualifications: Master’s degree in journalism, public relations, communication, marketing or other related discipline, and at least five years of related experience. Experience managing communications for a transportation and/or transit organization, and/or for a human services organization, such as a government agency or non-profit. Experience working with senior elected and appointed officials in a communication capacity.

Special Requirements

These positions are considered essential personnel and therefore will be required to work on-site during emergencies, including closures of the County government and full activations of the Emergency Operations Center (EOC). In addition, these positions will require some after-hours work to support routine and emergency meetings and events.

Post Conditional Offer Contingencies

Successful candidate will undergo background checks to include criminal, credit, and/or DMV.