Library Technical Assistant #2306-6403-01
- Date Opened
- Saturday, June 03, 2023 12:01 AM
- Close Date
- Friday, June 30, 2023 11:59 PM
- Section
- Public Library
- Salary
- Within Local 884 Range 12, $52,405 - salary revised 06/06/23
- Employment Type
- Full-Time
Introduction
The New Haven Free Public Library fosters lifelong learning, inspires curiosity, and builds community through shared access to resources, experiences, and opportunities for all.
Visit the New Haven Free Public Library online HERE.
PRIMARY FUNCTIONS
This is technical work within the library system. Depending on the nature of assignment, work can entail the acquisition and processing of library material, collection maintenance and database management; and/or entry-level computer support for library patrons. Work is performed under the supervision of a higher-level staff member and is reviewed through observation, conferences, and reports.
TYPICAL DUTIES AND RESPONSIBILITIES
- Copy catalogs library materials and performs other catalog maintenance duties as assigned.
- Researches and prepares statistical reports.
- Maintains and utilizes library databases.
- Monitors the work of staff in lower classifications.
- Monitors the Processing Department in the absence of the department head or other professional staff.
- Opens the department in the absence of a supervisor.
- Works at public service desks performing circulation functions.
- May perform the tasks of Library Assistant I and II as determined by library's daily operational needs.
- Performs basic trouble shooting on computer systems provided for public use such as clearing paper jams in printers, installing toner cartridges, etc.
- Provides end-user support for Microsoft Office Suite programs (i.e.: MSWord, MSExcel, MSPowerpoint, MSAccess) as well as Internet tools (i.e.: search engines, etc).
- Tutors individuals and small groups on use of Microsoft Office products and internet tools.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
EDUCATION, QUALIFICATIONS & EXPERIENCE
Graduation from a two-year Library Technical Assistant program or college/technical school course work relevant to computer related support; one year experience in computer operations or another computer related support area which included tutoring or training; or any equivalent combination of training and experience which provide the following knowledge, abilities and skills:
KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES
- Some knowledge of database structure use, and management and, experience in OCLC preferred.
- Some knowledge of library operations.
- Knowledge of functioning and use of information systems and technology, including basic knowledge of concepts of network, support, and troubleshooting of desktop PCs, software, operating systems and peripherals.
- Demonstrated skill and knowledge in Microsoft Office Suite products (Word, Excel, Access, etc.).
- Demonstrated skill in training others in the use of computers.
- Ability to adapt to changing technological needs as required.
- Knowledge of office practices and procedures.
- Knowledge of the techniques of compiling, tabulating and reporting data.
- Ability to do mathematical calculations accurately.
- Ability to prepare statistical reports.
- Demonstrated technical problem-solving and analytical skills, and ability to troubleshoot basic user support issues.
- Demonstrated interpersonal abilities and ability to monitor work of others.
- Ability to communicate well orally and in writing.
- Ability to establish and maintain effective working relationships with other employees and the public.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Ability to push a hand truck loaded with books; ability to exert up to 30lbs of force occasionally and some force frequently, to lift, carry, push, pull, or otherwise move objects.
SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT
This is a "General Fund," tested position.
This position is included in a collective bargaining agreement with Local 884, American Federation of State, County and Municipal Employees; the salary is within Local 884, Range 12.
Bargaining agreements available to review HERE.
General Funded hires into this class shall not be covered by Social Security but rather the City pension, contributing 9% of salary.
Selection Plan
Applications will be reviewed by the Department of Human Resources after the closing date. Persons meeting minimum requirements will be invited to participate in a Civil Service exam process at a later date.
It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process, and in some cases, this information may be used to determine the eligibility list.
Information regarding the employment and selection process can be found HERE.
Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.
Conclusion
To apply for this opportunity:
- Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
- You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
- MAKE SURE the job you are applying for is named at the top of the page as you review your application!
- Review or modify your application for that position
- Click "Ready to Send App" or the "Send" tab; read page and click the attestation
- Click "Send to City of New Haven"
- You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
- You will also receive an email and text, if a number was provided, confirming your submission
- If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov
Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.