City Town Clerk Services Bilingual Specialist #2310-6542-01
- Date Opened
- Saturday, October 28, 2023 12:01 AM
- Close Date
- Sunday, November 19, 2023 11:59 PM
- Section
- City Town Clerk
- Salary
- Within Local 884 Range 11: $52,028 - $54,634 annualized
- Employment Type
- Full-Time
PRIMARY FUNCTIONS
This is specialized and skilled clerical work involving bilingual tasks, assignments, and clerical duties. Work includes assisting the general public/city departments, translating (English/Spanish) in-person and phone inquiries as well as translating documents as needed, assisting with requests pertaining to all election requirements and deadlines while participating in the operational duties and functions of the City Town Clerk’s Office.
Direction and supervision are received by the City Town Clerk or designee.
TYPICAL DUTIES AND RESPONSIBILITIES
- Assists the public with general information; specifically assisting Spanish-speaking populations with general and concentrated information.
- Prepares, distributes, and maintains absentee ballots.
- Serves as a Notary when needed, including administering oaths of office, notarizing documents, and certifying all election related documents.
- Aides in Spanish – English translations for patrons requiring assistance.
- Assigns, sorts, records/time-stamps, and distributes general mail and correspondence.
- Assist in processing and recording various records.
- Prepares, issues, and translates general office correspondence.
- Prepares, issues, and maintains dog license files and reports.
- Assists and participates in City or department-sponsored community activities, some of which might occur outside of normal business hours. When such or other needs arise (i.e. elections, etc.), works outside of normal business hours arranged through a flex schedule.
- Performs other related duties and responsibilities as required.
EDUCATION, QUALIFICATIONS & EXPERIENCE
Graduation from High School and one year of experience in general clerical work; a minimum of one year experience in customer service; and proficiency in both English and Spanish, including the ability to translate documents between the two languages.
KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES
- Working knowledge of all functions of the City Town Clerk’s Office.
- Familiarity with local, state, and federal laws and regulations relevant to the responsibilities of the City Town Clerk’s Office, including election laws and procedures.
- Ability to comprehend and analyze State Statues as necessary.
- Ability to provide exceptional customer service, including active listening, empathy, and problem-solving skills, in both English and Spanish.
- Knowledge of modern office systems, practices, and procedures
- Considerable computer software skills and ability to learn new programs.
- Ability to learn methods and techniques of municipal record systems.
- Ability to understand basic land record information, deeds and title, and the ability to interpret those documents.
- Skill in prioritizing tasks, managing multiple responsibilities, and meeting deadlines while remaining detail-oriented in a fast-paced environment.
- Ability to handle sensitive information and maintain a high level of confidentiality and ethical standards.
- Ability to adapt to changing priorities, tasks, and responsibilities, and work effectively in a dynamic environment.
- Ability to deal effectively and courteously with the general public as well as with fellow employees.
NECESSARY SPECIAL REQUIREMENTS
- Must be fluently Spanish-English bilingual, orally and in writing.
- Must obtain a Notary Public license within 6 months of hire and maintain throughout course of employment.
- Must have ability to work a flexible schedule (Outside of standard 9:00 am – 5:00 pm business hours)
SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT
This is a "General Fund," tested position.
This position is included in a collective bargaining agreement with Local 884, American Federation of State, County and Municipal Employees; the salary is within Local 884, Range 8.
Bargaining agreements available to review HERE.
General Funded hires into this class shall not be covered by Social Security but rather the City pension, contributing 9% of salary.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 120-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Selection Plan
Applications will be reviewed by the Department of Human Resources. Persons meeting minimum requirements will be invited to participate in a Civil Service exam process at a later date.
It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process, and in some cases, this information may be used to determine the eligibility list.
Information regarding the employment and selection process can be found HERE.
Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.
Conclusion
To apply for this opportunity:
- Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
- You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
- MAKE SURE the job you are applying for is named at the top of the page as you review your application!
- Review or modify your application for that position
- Click "Ready to Send App" or the "Send" tab; read page and click the attestation
- Click "Send to City of New Haven"
- You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
- You will also receive an email and text, if a number was provided, confirming your submission
- If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov
Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.