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Building Department Program Coordinator #2407-5212-01

Building Permits Coordinator & More

Date Opened
Friday, July 12, 2024 12:01 AM
Close Date
Sunday, July 28, 2024 11:59 PM
Section
Office of Building Inspection & Enforcement
Salary
  • Within Local 3144 Range 7: $56,687 annualized
Employment Type
  • Full-Time

PRIMARY FUNCTIONS

This is responsible administrative professional work for the intake, processing and issuance of all Building Department permits including business and public space/public right of way permits, licenses, and bonds in accordance with local city ordinances and state regulations.

Work primarily involves but is not limited to providing administrative support and customer service for the building permit intake/processing/issuance process; intake/coordinating/processing of business license/permit applications from contractors, local businesses, merchants, corporate entities, non-profit organizations, the general public and other entities that falls within the jurisdiction of the Building Official/Issuing Authority. The position requires maintaining good working relationships with other City Departments and external agencies to facilitate the permit/license review and approval process.

Work requires minimal supervision and is performed utilizing independent judgement while adhering to established protocols and procedures. Difficult cases are brought to the attention of an immediate supervisor to determine the best course of action for a timely resolution.

TYPICAL DUTIES AND RESPONSIBILITIES

  • Manage the intake, processing and issuance of all Building Department permits/licenses in accordance with local city ordinances and state regulations. This includes file maintenance and collection of permit/license fees, insurance certificates, bonds and other required documentation.
  • Work with the Police Department, Fire Marshal Office, Public Works, Zoning, Transportation, Traffic & Parking, Livable City Initiative, Engineering and other City Departments for the required review and approval of permit/license applications.
  • Maintain processing timetables for annual permits & licenses to ensure they are issued in a timely manner.
  • Provide administrative and customer service support/coverage for the front counter and on-line permitting system.
  • Assist with research in response to inquiries regarding properties, permits, licenses and other Building Department official records.
  • Assist with maintaining complex record systems and assembling records for report preparation.
  • Perform related duties as required.

EDUCATION, QUALIFICATIONS & EXPERIENCE

Graduation from a high school, supplemented by college level courses in public or business administration; and three to five years of experience in coordinating administrative tasks, including one year of experience in records research and analysis or any equivalent combination of training and experience which provides the necessary knowledge, abilities and skills, including but not limited to:

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

  • Considerable knowledge of modern office systems, practices and procedures.
  • Computer literacy skills, which include: word processing, spreadsheets, databases and e-mail. Considerable knowledge of business English, spelling and arithmetic.
  • Knowledge of general budgeting principles, methods and practices.
  • Knowledge of the methods and principles of administrative research and analysis.
  • Ability to maintain complex record systems and to assemble and prepare reports from such records. Ability to express ideas effectively orally and in writing.
  • Ability to read and articulate city ordinances and codes for the general public.
  • Knowledge of or ability to become familiar with City ordinances and regulations pertaining to building permits, business licenses and public space/public right of way permit/licenses and related processes.
  • Knowledge of or ability to obtain detailed knowledge of all permit processing software and systems.
  • Strong computer skills, including data entry and report generation based on data input.
  • Ability to do technical research, compile records and reports, and make recommendations for the practicable applications of findings.
  • Ability to establish and maintain effective working relationships with employees, city officials, the business community and general public.
  • Ability to express oneself clearly and concisely, both orally and in writing; in person and over the phone.

NECESSARY SPECIAL REQUIREMENTS

  • Must obtain a Notary Public license within 6 months of hire.

SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT

This is a General Fund, "Tested" position. 

This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees.

Bargaining agreements available to review HERE.

General Funded hires into this class shall not be covered by Social Security but rather the City pension, contributing 10% of salary.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

*Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Selection Plan

Applicants meeting minimum requirements may be invited to participate in a Civil Service exam process at a later date.

It is critical that you complete the application thoroughly and submit information as outlined above, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. This information may be used to determine the eligibility list. As such, this job announcement should be considered the exam announcement, and submissions may be evaluated while the application period is open. The City reserves the right to remove the posting prior to the currently posted deadline date. 

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.

Conclusion

To apply for this opportunity:
  • Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
  • You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
  • MAKE SURE the job you are applying for is named at the top of the page as you review your application!
  • Review or modify your application for that position
  • Click "Ready to Send App" or the "Send" tab; read page and click the attestation
  • Click "Send to City of New Haven"
  • You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
  • You will also receive an email and text, if a number was provided, confirming your submission

  • If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.


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