Supervisor of Applications #2602-5322-01

The City of New Haven is seeking a dynamic and experienced technology leader to serve as Supervisor of Applications. This position plays a critical role in guiding the planning, development, integration, and support of enterprise applications that power essential City services. As a key member of the Information Technology leadership team, the Supervisor ensures that systems are reliable, secure, and aligned with the City’s strategic goals while meeting the evolving needs of departments and the public

This role offers the opportunity to lead a team of IT professionals, collaborate with City leadership and stakeholders, and oversee technology solutions that support municipal operations, public safety, and emergency services. The ideal candidate is a strategic thinker, strong communicator, and hands-on leader who is committed to innovation, operational excellence, and delivering high-quality public service through technology.

The Supervisor of Applications is a key member of the Information Technology leadership team, responsible for overseeing the planning, development, deployment, and support of enterprise applications and technology solutions. This role provides strategic and operational leadership to a team of IT professionals, ensuring that applications and systems are designed, integrated, and maintained to meet the evolving needs of City departments, with a particular focus on reliability, performance, and public service.

The incumbent exercises a high degree of independent judgment and decision-making while aligning application management with organizational goals, regulatory requirements, and best practices. The Supervisor collaborates closely with the Director of Information Technology, other IT divisions, and city stakeholders to ensure effective service delivery, promote innovation, and maintain the stability of critical systems, including those supporting public safety and emergency operations.

• Bachelor’s degree from an accredited college or university with major course work in Computer Science, Information Systems, Management Information Systems, or closely related area.
• Five to seven years of progressively responsible experience in application development, systems integration, or enterprise IT operations.
• A minimum of three years of supervisory and/or management experience leading professional technical teams, preferably in a unionized environment.
• Experience in municipal government, public sector IT, or other complex, multi-stakeholder organizations is strongly desired.
• In lieu of college degree, 4 years of closely related experience may be substituted.

• Knowledge of. advanced principles and practices of information technology, including application development, systems integration, and enterprise IT operations.
• Knowledge of municipal government operations as it relates to information technology.
• Knowledge of advanced operating system software, application software and hardware applications.
• Ability to work independently at the highest level of technical operations and demonstrate strong problem-solving skills.
• Ability to demonstrate strong management and leadership skills in order to efficiently plan, organize, supervise and manage information technology staff in a variety of activities.
• Ability to successfully monitor progress and manage resources to accomplish objectives.
• Ability to effectively communicate, both orally and in writing.
• Ability to maintain knowledge of key processes supported by City of New Haven’s applications and systems.

• Must have and maintain a valid driver’s license. May be required to visit various City offices and locations.
• Must have availability for on-call support, including evenings, weekends, and holidays, as required.
• Assignment may require fingerprinting and an extensive background check to assess suitability for the role, in accordance with the US DOJ and the FBI’s Criminal Justice Information Services Security Policy.

 

Physical Requirements	Amount of Time					Working Environment	Amount of Time
	None	Under 1/3	1/3 to 2/3	Over 2/3			None	Under 1/3	1/3 to 2/3	Over 2/3
Stand			X			Wet or humid conditions (non-weather)	X
Walk			X			Work near moving mechanical parts	X
Sit				X		Work in high, precarious places	X
Use hands to finger, handle, or feel			X			Fumes or airborne particles	X
Reach with hands and arms		X				Toxic or caustic chemicals	X
Climb or balance	X					Outdoor weather conditions	X
Stoop, kneel, crouch, or crawl	X					Extreme cold (non-weather)	X
Talk or hear				X		Risk of electrical shock	X
Taste or smell	X					Work with explosives	X
						Risk of radiation	X
Lifting or force be exerted?						Vibration	X
How much and how often?	Amount of Time
	None	Under 1/3	1/3 to 2/3	Over 2/3
Up to 10 pounds		X
Up to 25 pounds		X
Up to 50 pounds	X
Up to 100 pounds	X
More than 100 pounds	X

 

Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate within their submission that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification. Applicants meeting minimum requirements may be invited to participate in a Civil Service exam process at a later date.

It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. As such, this job announcement should be considered the exam announcement, and submissions may be evaluated prior to the posted closing date.

Information regarding the employment and selection process can be found HERE.

We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.

To apply for this opportunity:

• Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
  
• You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
• MAKE SURE the job you are applying for is named at the top of the page as you review your application!
• Review or modify your application for that position
• Click "Ready to Send App" or the "Send" tab; read page and click the attestation
• Click "Send to City of New Haven"
• You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
• You will also receive an email and text, if a number was provided, confirming your submission


• If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.