Community Relations Specialist-Fair Housing Investigator #2106-269200-01

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The City of Charlotte Community Relations Committee is seeking a professional-level position with responsibilities for administering a comprehensive Fair Housing Assistance Program (FHAP).  This position is responsible professional work in providing community relations services. Work involves responsibility for specialized community relations services to individuals and groups, staff support for subcommittee activities of the Community Relations Committee, maintaining contact with special interest and community groups, identifying community needs and resources to meet those needs, and resolution of citizen's complaints of inadequate services or unfair treatment by public agencies and private businesses. Work is received based on general assignments and performance is evaluated on the basis of discussion and results. Work involves extensive public contact. Work requires the exercise of considerable independent judgment and initiative.

• Administering the City and County Fair Housing and Public Accommodations Ordinances
• Receives, investigates, and seeks resolution to complaints of discrimination, or unfair treatment in housing and public accommodations
• Administers fair housing training programs, ad campaigns and community outreach, and fair housing real estate testing programs serving as staff resource for subcommittees, task forces, and community coalitions
• Preparing and presenting reports, speeches and news releases
• Developing and maintaining contact with community groups, special interest groups, and human service agencies

• Major course work in social work, sociology, or related field
• Knowledge of related federal, state and local laws, ordinances and regulations regarding civil rights and discrimination
• Ability to establish and maintain effective working relationships with diverse community groups, special interest groups and public officials
• Strong communication skills both orally and in writing
• Strong interpersonal and conflict-resolution skills
• Computer proficiency in Microsoft Word and Office 2000
• Travel overnight one to two weeks per year for training and conferences
• Ability to analyze, investigate and conciliate complaints of individuals or groups
• Ability to make decisions independently within general policies and guidelines 

• Experience in fair housing investigations and human services or community relations
• Proficient bi-lingual skills

High school graduation or equivalent and three years relevant work experience

OR

Associate's Degree and one year relevant work experience

OR

Bachelor's level degree

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.