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Parking Data & Reporting Analyst #2302-202710-01

Management Analyst Senior

Date Opened
Thursday, February 09, 2023 11:00 AM
Close Date
Monday, March 13, 2023 11:23 AM
Section
Aviation
Salary
  • $78,080 - $91,092/year
Go Back View Benefits

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

The Parking Data and Reporting Analyst primarily works regular business hours, Monday through Friday. 
Periodically this individual may be subject to calls and work during irregular/non-traditional hours, overtime, and emergency calls back to work. 

Summary

The Parking Data & Reporting Analyst is responsible for developing, supporting, and executing strategies, techniques, and processes to increase parking and ground transportation revenue. Support the Parking and Ground Transportation Revenue Manager by performing benchmarking, data analysis, ad-hoc reporting, forecasting, and yield management.

Major Duties and Responsibilities

1. Analyze and interpret parking data to provide quality analysis and insight to drive informed pricing decisions, marketing campaigns and other creative ideas that improve the customer experience and parking revenue.
2. Work with the Airport’s Online Booking Service (OBS) provider to collect parking data and provide weekly reporting, dashboards, and ad-hoc reports to airport management.
3. Perform benchmarking and data analysis to identify trends, gain insight, and understand the parking business status.
4. Apply relevant forecasting techniques to develop and implement passenger forecasts, and optimization algorithms to maximize revenue across all parking products.
5. Actively monitor market changes, pricing, products, and capacity of off-site competitors to assess and refine the Airport’s products and pricing based on occupancy and demand.
6. Perform budgeting, forecasting, variance, and pricing analysis

Knowledge, Skills & Abilities

  • Excellent critical thinking, and communication skills
  • An ability to understand data patterns and analyze large data sets 
  • Experienced and proficient with Microsoft Excel
  • Experience with Tableau preferred
  • Ability to collect & report metrics, deliver results and meet deadlines
  • Proven team-based leadership skills and associated behaviors with an ability to motivate, lead and inspire both individuals and staff groups
  • Outstanding time-management skills with the ability to prioritize tasks and work independently to accomplish objectives
  • Ability to identify the key areas of the parking and ground transportation business for development
  • Ability to perform revenue and business analyses for data driven decisions 
  • Strong focus on strategical and innovative initiatives that improve our customer experience, while working and conferring with internal stakeholders to continuously enhance our product offerings

Preferred Qualification

Experience with data analysis, revenue management, business development, pricing strategy, database management, optimization, forecasting or decision-support analysis is preferred. Airport experience is a plus.   

Minimum Qualifications

Bachelor's Degree and three years related work experience

OR

Master's Degree and one year related work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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