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Landscape Management Contract Technician #2307-239200-01

Internal only to Landscape Management staff

Date Opened
Wednesday, July 05, 2023 8:00 AM
Close Date
Wednesday, July 12, 2023 11:59 PM
Section
General Services
Salary
  • $43,443 – 54,303
Employment Type
  • Full Time

Introduction

The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment.  The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money.  General Services consists of capital project management, fleet services, procurement, environmental services, property management, real estate services, landscape management, and other support services.  

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

This position is based in the Landscape Management Division of the General Services Department.  The position is responsible for all aspects of contract management of landscape maintenance and installation projects performed by contractors for City-owned facilities, medians, and cemeteries.  Contract management includes contract development and enforcement; regular site inspections; reporting and documentation of contract adherence; communications with contractors, Landscape Management staff, or other City departmental staff; and payment approval.     

Major Duties and Responsibilities

  • Conducts field inspections to ensure compliance with contract specifications and standards
  • Ensures operations are safe, proper, effective, and efficient; meeting departmental goals
  • Investigates and responds to inquiries and complaints promptly and determines corrective action
  • Conducts contractor meetings
  • Assists in revising and preparing contract specifications; requests change orders as needed
  • Responds to any horticultural or sight distance issues during field inspections or as requested
  • Communicates with contractors, vendors, landscape management staff, or other departmental staff in a prompt, courteous, and professional manner
  • Prepares inspection reports; documents communications; and keeps records, invoices, and pictures relating to contract work or contractor performance issues
  • Solicits, hires, inspects, approves/disapproves work, and approves payments for contracted work
  • Requests purchase orders as needed. Receives on invoices promptly and documents invoicing in database
  • Schedules work week to efficiently implement job duties; organizes pertinent information
  • Assists and participates in snow or ice event response
  • Performs related duties as required

Knowledge, Skills & Abilities

  • Requires thorough knowledge of horticulture, arboriculture and turf grass management appropriate for Charlotte/Mecklenburg County  
  • Requires extensive knowledge and experience in/with all types of landscape operations including, but not limited to: 
    • Landscape design, installation and maintenance 
    • Irrigation design, installation, and maintenance  
    • Tree planting design, installation and maintenance
    • Equipment operation 
    • Chemical applications to/for herbaceous and woody plant material including trees 
  • Requires knowledge of tools, equipment, and materials used in the landscape industry
  • Requires knowledge of weed, insect, and disease pests and IPM techniques
  • Requires excellent communication skills, both verbal and written
  • Requires excellent organizational skills with the ability to plan, prioritize, manage and organize multiple projects, and complete assignments with minimal supervision
  • Requires effective management and training skills
  • Requires the ability to read and interpret landscape plans and specifications
  • Requires the ability to read and interpret maps, use GPS, and navigate efficiently throughout the city
  • Requires experience and abilities to manage contracts/contractors 
  • Requires the ability to communicate with the public effectively
  • Requires good computer skills (including, but not limited to:  Microsoft Office software including Word, Excel, Outlook, and Power Point
  • Requires a current NC pesticide applicator’s license with required subclass (Turf & Ornamentals) or the ability to obtain within 6 months of employment
  • Extensive public contact and exercising independent judgement and initiative   
  • Work hours may include nights, weekends, and holidays; and may require working in adverse weather conditions
  • Requires a valid driver’s license, good driving record, and the ability to receive/ maintain a City of Charlotte Driving Permit

Preferred Qualification

  • An Associates Degree or greater in horticulture or related field
  • Three or more years of experience in the green industry 
  • Contract/contractor management experience
  • NC Landscape Contractor License 

Minimum Qualifications

  • Requires graduation from high school/GED and a minimum of one year of related experience in ornamental horticulture or an Associates Degree or equivalent combination of education, experience and skills in order to perform the essential duties of the position

Salary

  • $43,443 – 54,303 Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check and drug screening. If an applicant does not pass the background screening, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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