Courier/Mail Room #2308-130200-01

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Deliver mail and correspondence to City and County Departments, fostering timely communication.
• Collect bulk mail and meticulously sort it for effective distribution.
• Operate and maintain the postal meter on a daily basis, ensuring accurate postage.
• Utilize City vehicles to execute mail delivery and collection operations.
• Process and deliver essential correspondence to elected officials, maintaining confidentiality and precision.
• Contribute to the completion of various clerical tasks and special projects as they arise.

• Effective communication skills, both written and verbal, to facilitate clear interactions.
• Exceptional customer service skills, reflecting a professional and courteous demeanor.
• Strong organizational and scheduling skills to manage tasks efficiently.
• Proficiency in basic arithmetic calculations and legible handwriting.
• Capability to comprehend and follow oral and written instructions accurately.
• Aptitude for handling internal and external customer requests with efficacy.
• Self-motivation and the ability to thrive within a collaborative team environment.
• A valid driver’s license and a commendable driving record.
• Comprehensive knowledge of City streets to ensure efficient navigation.
• Flexibility to work some evening shifts, contributing to operational continuity.
• Physical agility to engage in moderate physical activities such as stooping, bending, walking, and lifting items up to 45 pounds.
• A post-offer physical examination is mandatory before hire, ensuring physical readiness for the role.

• Proficiency in Microsoft Word, Outlook, and Excel, coupled with familiarity with Pitney Bowes postage equipment software.
• Prior experience in mail processing is a prerequisite, highlighting your industry understanding.

• Possession of a High school diploma/GED as an educational foundation.

• $43,400 - $47,322 Commensurate with experience

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check and drug screening. If an applicant does not pass the background screening the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.