HNS Code Enforcement Coordinator #2311-321600-01
(Job Code 3216000, Salary Range 8)
- Date Opened
- Thursday, November 30, 2023 8:00 AM
- Close Date
- Wednesday, December 06, 2023 11:59 PM
- Section
- Housing & Neighborhood Services
- Salary
- Salary Range $68,082-$75,592, based on experience
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Charlotte’s local government, with more than 7,500 employees and a $3.3 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and Youth Programs, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.
Function
Summary
Major Duties and Responsibilities
- Coordinates the implementation of the zoning enforcement function across Code’s service areas, including facilitating regular meetings for zoning inspectors, working with supervisors and senior inspectors to identify training and development needs, and sharing information and best practices across teams.
- Coordinates the enforcement of complex or challenging code cases, including but not limited, to UDO appeals.
- Facilitates citation reviews at the request of residents.
- Acts as a liaison to other Departments and Agencies and ensures the Code Enforcement Manager is informed of emerging issues.
- Conducts quality assurance reviews to identify opportunities for process improvements.
- Helps develop management information to support program, policy, and process improvements.
- Assists with special projects assigned by the Code Enforcement Manger.
Knowledge, Skills & Abilities
- Ability to develop creative solutions to complex problems.
- Demonstrates excellent written and oral communication skills.
- Excellent interpersonal and relationship building skills.
- Ability to prepare and present clear and concise reports to staff, supervisors, management and City Council members.
- Ability to plan, develop, organize, implement, and evaluate assigned areas.
Preferred Qualification
- Graduation from a four-year college or university with a degree in business administration or public administration, or a related field, or the equivalent in working experience, or a combination of both.
- Certified Zoning Official Certification.
- Knowledge of the Unified Development Ordinance, Charlotte Housing Code, State Building Regulations and Health and Sanitation codes.
Minimum Qualifications
High School Graduate or Equivalent and five years related work experience or associate degree with three years related work experience, along with NC State Building Certification Level 1.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion