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Administrative Officer #2405-200500-03

Franklin Water Treatment Plant

Date Opened
Thursday, May 23, 2024 11:00 AM
Close Date
Monday, May 27, 2024 11:59 PM
Section
Charlotte Water
Salary
  • $63,013.00 - $70,013.00/year - Commensurate with experience
Employment Type
  • Full Time

Introduction

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion.  We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.  We value competent, skilled candidates with a customer service focus to work in a team environment.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Administrative support

Summary

This position serves as the human resources (HR) liaison for the assigned area.  Work involves supporting HR functions, policies, and requirements; overseeing weekly payroll processing; preparing related HR and payroll documents; tracking performance reviews; entering data into related systems; reviewing purchase orders; processing service awards; assisting in benefit enrollments; monitoring budget; maintaining records; and answering employee questions. The position also oversees the support services for the division, including workplace development, incentive programs, and other administrative responsibilities.

Location: Franklin Water Treatment Plant 
Hours:  Monday thru Friday 8:00 am - 4:30pm.

Major Duties and Responsibilities

Supervises Office Assistant position: assigning work tasks and conducting an annual performance review.
Serves as primary administrative support for assigned area.
Provides support for Human Resources functions, policies, and requirements for the division across multiple shifts and locations.
Prepares, submits, and files personnel forms for recruitment, new hires, drug screenings, and physicals; and performance evaluations.
Oversees the division's weekly payroll function; ensures compliance with state and federal mandated programs. 
Assists with development of the division budget; monitors the approved budget; reports possible budget overruns; and reviews fund balances.
Prepares and monitors financial reports.
Assists in the procurement process, purchasing, and related policies. 
Assists in preparing management reports on procurement and contract management activities.
Provides daily support to staff for human resources issues (i.e. insurance and benefits questions); maintains paperwork and monitors personnel transactions, disciplinary transactions, promotions, etc.
Submits certification lump sum requests.
Assists in tracking information, gathering data, and preparing various required reports. 
Communicates policies and changes to leadership and staff.
Plans and manages employee recognition and awards programs and special events.
Responds to employee questions and resolves concerns/problems.
Oversees division procurement card and travel policy. 
Tracks employee training and certifications.
Processes payments for registrations and membership renewals.
Process travel requests and expenses.  
Transcribes, edits, formats, and prepares summary minutes of various staff meetings. 
Coordinates administrative duties such as ordering office supplies, mail, filing, customer inquiries and other administrative requests.
Performs other related job duties as assigned.

Knowledge, Skills & Abilities

Knowledge of database management and business software appropriate for the position.
Knowledge of communications strategies.
Knowledge of utilities HR management software programs.
Knowledge of payroll system.
Knowledge of employee benefits program and HR policies and programs.
Skill in communicating, both verbally and in writing.
Skill in using Microsoft Office programs, including MS Outlook.
Skill in interpersonal communications.
Ability to work with diverse teams.
Ability to work as a team member.

PHYSICAL DEMANDS:
The work is light work and requires applying 10 pounds of force frequently exerting up to 20 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: manual dexterity, perceiving sounds at normal speaking levels, distinguishing among sounds, kneeling, mental acuity, repetitive motion, speaking, standing, stooping, expressing ideas by spoken word., shouting above noises, visual acuity in data/color/observations/equipment/inspections, and walking.

Minimum Qualifications

High school diploma or GED from an accredited school.
Three (3) years of related business administration experience or an equivalent  combination of work experience and education.

Licenses, Certifications or Registrations: 
Requires a valid Driver’s License

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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