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Engineering Program Manager #2405-230700-04

Date Opened
Wednesday, May 08, 2024 9:00 AM
Close Date
Sunday, May 26, 2024 11:59 PM
Section
Charlotte Water
Salary
  • $102,641.00 - $114,045/year - Commensurate with experience

Introduction

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. 

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion.  We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.  We value competent, skilled candidates with a customer service focus to work in a team environment.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Engineering Program Manager -ADA will ensure Charlotte Water (CLTWater) is compliant with the Americans with Disabilities Act (ADA) requirements as required by the City of Charlotte’s ADA Program. 

Summary

This position provides management duties for projects and programs within CLTWater, ensuring ADA compliance and ranging from advisory to technical in nature. Requires involvement in construction projects from conception to completion. Work may involve managing all phases of appropriate projects, including programming, design, assistance with bidding and contracts, and inspection of construction; in addition to monitoring progress of projects, including budgets, quality control, safety, scheduling, and adherence to regulations and policies; supervising assigned consultants and contracts; and approving changes.  

The ADA Program Manager responsibilities include coordinating with assigned support staff in various divisions to ensure departmental buildings, communications, programs, and policies are ADA compliant. It also requires working with the training division to develop a training program for departmental staff regarding their specific responsibilities in ensuring ADA compliance. The goal is to create a culture where ADA compliance is engrained within the department’s culture.  

This position will also review plans as well as inspect new and existing departmental facilities for compliance. This position is anticipated to become a supervisory position in future fiscal years.  

Major Duties and Responsibilities

Develops project plans; performs change control; and ensures project schedule and budget are met.
Conducts preliminary project design; identifies user needs and requirements; provides cost projections, budgets, and engineering specifications; and facilitates project approvals.  
Coordinates bidding and contract awards.
Prepares, coordinates, and reviews construction engineering plans, designs, and specifications.
Provides technical information, advice, and assistance in field of assignment.
Manages project during design and construction; assists with field decisions; manages root control program; and approves change orders.
Supervises and provides direction to assigned consultants, contractors, and work crews; monitors progress; and ensures compliance.
Serves as the project liaison to the public, property owners, media, other government agencies, and other city departments and officials; solicits input and feedback; and drafts letters to be sent to residents.
Responds to customer questions, complaints, and requests.
Facilitates project meetings; resolves issues; and reports status updates.
Makes site visits; performs final inspections of projects when completed.
Manages administrative aspects of projects; negotiates and monitors budgets and expenses; monitors schedules; processes purchase and work orders; coordinates obtaining permits; schedules inspections.
Prepares Community Investment Program (CIP) estimates for projects each year.
Ensure that CLTWater’s infrastructure is compliant with ADA requirements.  Examples of tasks include, but are not limited to:
o Review of drawings submitted to the department for both 2010 Standards for Accessible Design and Public Right-of-Way Accessibility Guidelines requirements.
o Perform inspections of new and existing department buildings and other water and sewer infrastructure for compliance with the ADA.
o Plan, manage, and ensure the remediation of architectural barriers identified in the ADA Transition Plan.
o Provide technical assistance to City staff (engineers, planners, inspectors, etc.) on ADA compliance.
o Provide technical assistance to private industry designers and contractors on ADA compliance, where applicable.
o Maintains current information regarding state and federal regulations, as well as best practices concerning ADA compliance.  
o Gathers, analyzes, interprets, and concisely summarizes and reports information regarding accessibility technical requirements. 
o Provides training to departmental staff regarding related ADA topics. Acts as departmental resources for design compliance questions.
o Drafts letters, memorandums and sends correspondences to Department employees and management.
o Assists City of Charlotte’s ADA Liaisons with technical design aspects of the ADA as well as developing new guidelines and policies to ensure inclusion and accessibility. 
o Assist and Coordinate Charlotte Water’s effort regarding Emergency Management concerning persons with disabilities.  
Assist the City of Charlotte ADA Coordinator with efforts to comply with Title II of the ADA
Assists in City’s efforts regarding Self Evaluation and Transition plan, performing annual updates and on-going monitoring. 
Performs other related job duties as assigned.

Knowledge, Skills & Abilities

Thorough knowledge of major policy issues and trends affecting the planning, design, and construction of City infrastructure.
Thorough knowledge of ADA related local, state, and federal laws and regulations relevant to program areas. 
Skill in presentations and public speaking.
Ability to perform technical plan review of construction documents for compliance with various ADA requirements. 
Ability to perform on-site inspections of new and existing City infrastructure for compliance with various ADA requirements.
Ability to handle multiple large projects simultaneously.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to establish goals and objectives, to devise solutions to program administrative problems.
Knowledge of fundamental engineering, construction, and project management principles to initiate, plan, implement, and closeout projects.
Skill in communication, both orally and in writing.
Ability to apply and direct change control principles to project planning and implementation.
Ability to quickly learn new software for project management.
Ability to develop technical reports.
Ability to work cooperatively with other city employees and the public.
Ability to apply conflict resolution techniques.

Preferred Qualification

Prefers licensure as a Professional Engineer (or equivalent credentials in field of specialty); may be required depending on assignment.
Prefers certification as an Engineering Intern (or ability to obtain certification within one year of hire).
Desires Engineer-in-Training (EIT) certification.
Prefer ADA Coordinator Certification through the ADA Coordinator Training Certification Program (ACTCP).
Prefer general knowledge of water and wastewater infrastructure. 
Experience with Microsoft Office Suite products

Minimum Qualifications

Bachelor’s degree in engineering, construction management, architecture or a related field from an accredited school with Five (5) years of related work experience in architecture, engineering or construction management preferably in civil engineering or municipal capital improvement projects.

OR 

•     Related Masters degree with 3 years of relevant working experience.  

Licenses, Certifications or Registrations: 
Requires a valid driver’s license.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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