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FBO & Fueling Lease Coordinator #2408-259400-01

Tenant Services Coordinator

Date Opened
Tuesday, August 13, 2024 12:00 PM
Close Date
Tuesday, August 27, 2024 11:59 PM
Section
Aviation
Salary
  • $86,976-$101,472/year
Employment Type
  • Full Time

Introduction

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

This position will serve as the primary point of contact for the day-to-day interactions with the Fixed Base Operator (“FBO”) and general aviation (“GA”)/ corporate aviation tenants based at CLT. The FBO at CLT is operated by a third-party on behalf of the City through a management services contract which generates over $7.5 million in annual revenue. The FBO & Fueling Lease Coordinator will administer the terms of that management services contract and oversee all leased properties on the FBO campus.

This position will also be responsible for overseeing the Airport Fuel System Lease with the Airline Fuel Consortium which generates over $1.5 million in annual revenue. The FBO & Fueling Lease Coordinator will act as liaison in the day-to-day interactions between the Consortium chair, the Consortium’s local operations lead, and CLT staff.

General Information:

  • Standard office hours apply, however schedule subject to irregular hours, overtime, and emergency calls back to work.
  • Some job functions may be done through telework; however primary job functions require in-person/on-site work.
  • Valid driver’s license in state of residency and ability to obtain and maintain a City Driving Permit.
  • Ability to pass a background check in advance of start date required. Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.

Major Duties and Responsibilities

  1. Support the Airline Affairs Manager by managing the day-to-day relationship with the FBO Operator and by administering the terms and conditions of the FBO Services Management Agreement;
  2. Support the Airline Affairs Manager in the day-to-day relationship between the Airport and the Charlotte Fuel Consortium including, without limitation, the implementation of periodic rent adjustments and overseeing other financial activities related to the Fuel Consortium;
  3. Oversee the negotiation, execution, and administration of lease agreements at the FBO ensuring that all space is leased on the basis of highest and best use;
  4. Provide analytical, research and project support to the Airline Affairs Manager related to FBO/GA and Fueling Facilities;
  5. Actively track the FBO budgeted expenses, including equipment needs, and revenues, and report out to CLT Leadership;
  6. Generate GA activity reports, P&L statements, and other ad hoc data requests related to both FBO/GA and fueling operations;
  7. Assist in execution of future development strategy to meet the goals identified in the overall CLT Master Plan including the GA Master Plan;
  8. Act as liaison between FBO personnel, Fuel Consortium chair and members, CLT staff, City of Charlotte representatives, and other tenants/stakeholders as needed; including special events;
  9. Host and attend regular meetings with both FBO Management Company and Fuel Consortium members to maintain good relationships and be aware of operations; and
  10. Perform other job-related duties as assigned.

Knowledge, Skills & Abilities

  • Knowledge of the practices and techniques used in the fields of property management and contract management.  
  • Skills to blend experience with air transportation, property management, and marketing to create new business opportunities.
  • Proficiency using Word, Excel and PowerPoint.
  • Skills to create and deliver professional presentations to a variety of audiences.
  • Exceptional interpersonal skills.
  • Ability to develop and manage new programs and activities.
  • Ability to establish and maintain effective working relationships with co-workers, executive staff, tenants, community partners, the public and media, and represent the Airport in a positive manner.  
  • Ability to work independently, demonstrate initiative and self-motivation in a rapidly changing work environment. 
  • Ability to multi-task and participate in a number of projects simultaneously.
  • Ability to be a self-starter, self-sufficient, solution oriented, innovative and enthusiastic.
  • Knowledge of Federal Aviation Regulations – particularly FAR139 preferred
  • Must be able to work irregular hours and shifts as needed
  • Position must be able to maintain airport security clearance.

Preferred Qualification

A minimum of two (2) years’ experience in contract management and/or contract administration and/or tenant property management required. Master’s level degree and one year relevant experience or Bachelor’s level degree and three years relevant work experience or high school diploma and five years relevant work experience. Aviation industry experience, particularly in relation to aircraft fueling operations and/or FBO operations, strongly preferred; AAAE certification(s) including AAE, ACE, CM) are a plus and/or an equivalent combination of education (post high school) and experience. 

Minimum Qualifications

High school graduate or equivalent and nine years relevant experience.

Or

Associate's Degree and seven years relevant experience.

Or

Bachelor's Degree and five years relevant experience.

Or

Master's Degree and three years relevant experience. 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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