Police Investigative Technician #2408-318300-02
- Date Opened
- Friday, August 16, 2024 8:00 AM
- Close Date
- Friday, August 30, 2024 11:59 PM
- Section
- Police
- Salary
- $47,480 - $52,254/year
- Employment Type
- Full-Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Major Duties and Responsibilities
- Provide a professional and
courteous level of customer service to internal and external customers.
- Answer
incoming phone calls to the division office and retrieve voicemail
messages.
- Notify
officers and supervisors of voicemail messages via email.
- Handle
miscellaneous phone calls and walk-in requests from citizens, including
providing copies of records, reports and crash reports by fax, email, or
hard copy.
- Direct
citizens to the appropriate court offices, city offices, or other resources
as needed.
- Advise
citizens on police procedures or policies for the City of Charlotte.
- Order office
supplies from external vendors.
- Maintain an
inventory list of office supplies and make them available to officers and
supervisors within the division.
- Receive,
copy, and file subpoenas electronically and within appropriate folders.
- Audit all
outgoing subpoenas to ensure accuracy and consistency prior to submission
to the Court Liaison.
- Use
Microsoft Excel to log outgoing subpoena information alphabetically by
officer name, code number, CR number, date, and court date.
- Receive,
audit, and distribute ride-along requests by ensuring the entire process
is completed.
- Maintain important
records, books, manuals, logs and OSHA records.
- Manage a
daily chart to track the number of reports, phone calls answered, and walk-in
visits.
- Serves in an
administrative support role to employees and supervisors.
- Perform
other duties as assigned.
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion