Engineering Program Manager #2409-230700-01
Implementation Section Manager
- Date Opened
- Monday, September 09, 2024 8:00 AM
- Close Date
- Sunday, September 15, 2024 11:59 AM
- Section
- Charlotte Department of Transportation
- Salary
- $93,974-$117,467/annually; commensurate with experience
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
Summary
Major Duties and Responsibilities
- Proactively identifies and tracks critical projects, budgets, and issues, regularly communicating to the Division Manager topics that require input or direction from Department Leadership.
- Build and maintain partnerships with the North Carolina Department of Transportation (NCDOT), as the transportation network in Charlotte is a blended system of City and State assets.
- Model excellent customer service, ensuring that all internal and external customers are treated promptly and professionally.
- Actively work to culture a positive and supportive work environment while displaying commitment to department and city goals.
- Serve as the CDOT subject matter expert on current standards and practices for temporary traffic control, pavement markings, and signage, with extensive knowledge of the Manual on Uniform Traffic Control Devices (MUTCD).
- Maintain, and update as needed, CDOT’s Work Area Traffic Control Handbook (WATCH), ensuring compliance with the latest version of the MUTCD.
- Prepare and/or review new and reconfigured traffic signal designs for public and/or private projects.
- Seal signal designs and/or as-built plans as needed.
- Maintain official records of traffic signal record plans, ensuring that up-to-date and accurate information is on file for the City’s signal system.
- Work closely with Operations staff on the installation, maintenance, and modification of elements of the City’s traffic management system.
- Manage contractors that construct and maintain traffic control devices on behalf of CDOT.
- Oversee program responsible for the maintenance of 200+ bridges on the city street network, a program with current planned capital funding levels of $6M+ every other year.
- Manage consultants and contractors involved in the assessment and repair of city bridge assets.
- Recommend bridges for replacement based on results of routine assessments as funding levels allow.
- Provide support and guidance on public and privately funded projects, with a focus on traffic control, signal construction/modification, pavement markings, and temporary and permanent signage.
- Work closely with CDOT’s Development Service Division on aligning the scope and schedule of Section work with land development project permitting timeframes.
- Approve temporary traffic control and detour routing for city capital projects that will impact the normal flow of vehicular, pedestrian, and bicycle traffic during construction.
- Coordinate and communicate traffic impacts of railroad construction and maintenance where it intersects the street network.
- Represent CDOT in Charlotte-Mecklenburg Emergency Management Hazard Mitigation Planning exercises.
- Staff Emergency Operations Center as needed.
- Assist in assessment of roadways and bridges in response to emergency conditions.
- Advise other Divisions and Departments as needed for long term traffic control in response to failures and/or emergencies.
- Builds and fosters a professional environment that reflects a high value on customer service, collaboration, preparation, work quality, and appropriate professional behavior.
- Mentors and supervises staff, identifying and targeting areas of growth and development and empowering staff to manage their work and make decisions at the lowest level possible.
- Recruits and retains skilled and motivated professionals to create and sustain a working environment that supports staff retention, professional growth, and development.
- Work special events in the CMPD Command Center on a rotating basis with other Division and Department staff.
- Manage special projects as requested by CDOT leadership.
Knowledge, Skills & Abilities
- Ability to communicate effectively with diverse audiences. Act as a public advocate while enforcing good traffic/transportation engineering standards for access, safety, design, construction and improved traffic operations.
- Requires strong interpersonal skills in communication, leadership, decision-making and innovation.
- Strong knowledge base of the principles and practices of transportation engineering.
- Knowledge of the principles and problems involved in planning, managing employees and resources and financing traffic/transportation engineering programs and projects.
- Knowledge of intergovernmental laws and procedures relating to traffic/transportation engineering.
- Knowledge of municipal government administration and the role of traffic/transportation engineering.
- Ability to use software packages such as AutoCAD or Microstation, Access, Excel and other Microsoft Office applications.
- Ability to plan, direct and manage the preparation of designs, estimates, and specifications.
- Ability to relate engineering principles to land use and city planning principles.
- Ability to make recommendations to address traffic/transportation engineering problems.
- Ability to exhibit and model good customer service skills.
- Ability to facilitate and provide leadership for staff, committees and citizen groups.
- Ability to communicate with tact, active listening, respect and calmness.
- Ability to act as a visionary leader, build consensus, empower employees, be flexible, and manage conflict as well as meet deadlines.
- Ability to establish and maintain effective working relationships by being proactive and diplomatic with other city employees, outside agencies, and general public, both verbally and in writing.
- Normal hearing or hearing correctable with hearing aid
- Vision necessary to maintain valid NC Driver's license
- Insight to prepare and analyze data
- Effective communication both verbally and in writing
- Job is primarily sedentary in nature with sitting up to 8+ hours a day.
- Operate computer
- Prepare presentations and facilitate group meetings
Preferred Qualification
- Prefer a minimum of 5-7 years' experience in transportation engineering, transportation planning, administration, customer service, and managing project teams.
- PE Licensure strongly preferred.
Minimum Qualifications
Bachelor's Level Degree - Engineering and five years relevant experience.
Or
Master’s level degree and three years relevant experience.
Or
An equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion