8214 Parking Control Officer

Recruitment #CBT-8214-M00001


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The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.


The purpose of this examination announcement is to establish an eligible list for this classification.


8214 Parking Control Officer


Position Description:

Under general supervision, patrols an assigned area for the purpose of enforcing motor vehicle parking regulations, and performs related duties as required. Essential functions include: patrolling the streets and issuing citations in an assigned area; arranging for the removal of unlawfully parked vehicles;  directing vehicular and pedestrian traffic;  operating and monitoring a 2-way radio; making notes of actions taken in line-of-duty and preparing detailed reports; explaining parking and traffic regulations; lifting and installing/removing vehicle immobilization devices; lifting and positioning cones and barricades; operating a motor vehicle; following departmental policies and procedures and taking directives from supervisors/managers; and communicating orally in a professional, clear, and effective manner to supervisors, managers, and the general public in person and over the phone/radio at all times.


Nature of work: involves considerable walking, standing, and sitting for extended periods of time, working in inclement weather, performing repetitive hand motion to chalk tires and direct traffic, repetitive bending, kneeling, squatting and exiting/entering vehicles; exposure to hazards and working in the proximity of other moving vehicles, and requires normal color vision.  Employees are required to lift and install/remove vehicle immobilization devices or traffic barricades weighing up to 50 pounds and wear equipment weighing up to 10 pounds while working.  Employees will be required to carry and use a hand-held computer to issue citations.  Employees will be required to work nights, weekends, holidays, and any shift including split days off. Employees will be part of the division’s 24/7/365 operation and will be required to work overtime. Employees are required to wear a departmental issued uniform, helmet and safety gear. 


Minimum Qualifications:

1.      Two (2) years of verifiable full time satisfactory public contact experience which must have included providing and/or verifying information on laws, rules, regulations, and procedures, or responding to client or customer complaints as a primary responsibility; OR


2.      Successful completion of two (2) years military service either on active or reserve duty; OR


3.      Six (6) months of verifiable full time satisfactory experience as a class 8214 Parking Control Officer;




4.      Possession and maintenance of a current valid Class C Driver License (Must possess a good driving record. See below for more information.);




5.      Possession of a high school diploma or proof of successful completion of an equivalency test (G.E.D or California High School Proficiency Examination)



Thirty (30) semester or forty-five (45) quarter units from an accredited college or university which must have included at least fifteen (15) semester units or twenty-two (22) quarter units in any of the following areas: Psychology, Sociology, Criminal Justice, or Behavioral Science may be used to substitute one (1) year of above work or military experience.


Driving Record:

Applicants must possess a good driving record with none of the following occurrences within the last two (2) years proceeding September 12, 2012 through the date of appointment:

•       No convictions of California State Vehicle Code 20001 (leaving the scene of an accident involving bodily injury or death)

        No convictions of California State Vehicle Code 23103 through 23109 (reckless driving);

        No convictions of California State Vehicle Code 23152 – 23153 (driving under the influence of alcohol or drugs).


Review of driving record:

Candidates must possess and maintain a valid driver license to operate an automobile at the time of application and throughout the selection process. Driving records can be obtained from the Department of Motor Vehicles (DMV). Applicants must provide an original H-6 Department of Motor Vehicles printout of the driving record, which shows the applicant’s driving history for the past two years.


How To Apply:

San Francisco Municipal Transportation Agency employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.


           Click and select 8214 Parking Control Officer (CBT-8214-M00001)

           Click on “Apply” and read and acknowledge the information

           Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”

           Follow instructions given on the screen.


Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.


Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).


Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA - Merit Section. If you are having difficulty submitting your application online, please contact us at 415.701.5046 between 8:30 a.m. and 4:30 p.m.



Applicants must submit verification (proof) of all qualifying work experience or military experience (copy of DD214), copy of a high school diploma (or equivalent) and a recent original DMV H6 printout.  The required verification must be submitted by 09/25/12 5:00PM (postmark not accepted). 


Work, military, and education verification can be submitted by one of the following methods:


•attach to the online application in the “Other” tab (must be attached before submitting the online application by 5:00PM on 09/18/2012); OR


•fax to (415) 581-5120; or

•hand-deliver to One South Van Ness Avenue, Sixth Floor (closes at 5pm); or

•mail to One South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 Attn: 8214 Parking Control Officer (postmark not accepted).  


Original DMV H6 printout can be submitted by one of the following methods:


•hand-deliver to One South Van Ness Avenue, Sixth Floor (closes at 5pm); or

•mail to One South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 Attn: 8214 Parking Control Officer (postmark not accepted).  


Verification of Education: All applicants must submit verification of qualifying education.  A copy of high school diploma (or equivalent) or transcript must be submitted to verify qualifying education.


Verification of Experience: All applicants (including SFMTA employees) must submit written verification of all qualifying experience.  Proof of qualifying work experience must be submitted on employer’s letterhead and must show the name of the applicant, job title(s), duties performed, dates of employment, types of employment (part-time/full-time), and must be signed by the employer.  If self-employment is claimed as experience, evidence of earnings and duties comparable to those listed is required by submitting copies of income tax papers listing occupation and total earnings.  City employees may submit copies of recent performance appraisals or a letter of verification from their Human Resources department as verification of qualifying experience.  City employees will receive credit for the duties of the class to which they are appointed or assigned unless sufficient and credible documentation is provided to verify performance of other duties.  Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules.  City employees who qualify based upon a combination of City and outside experience must also verify the outside qualifying experience.


Applicants who cannot obtain the required verification of employment may request a waiver of the verification requirement.  The applicant must submit a signed statement explaining the reason for the request, the name(s) of the employer(s) with whom qualifying experience was obtained, job title(s), duties performed, and the dates of employment.  Verification of experience may be waived if impossible to obtain.  Waiver requests will be evaluated on a case-by-case basis. 


Verification of Military Service: Applicants must submit verification of all qualifying military service experience. A copy of discharge document (DD214) must be submitted to verify qualifying military service. Applicants who qualify as veterans or disabled veterans may be eligible for veteran’s preference credit.  Applicants who wish to claim veteran’s preference must complete the veteran’s preference application form and provide verification of eligibility. The application form is available online at www.sfmta.com/jobs or in person at the San Francisco Municipal Transportation Agency – Merit Unit. 


Review of driving record: All applicants must submit a recent original DMV H6 printout in person or by mail ONLY.


·         Must be dated within the last thirty (30) days (No earlier than August 13, 2012).

·         Must be an H6 printout, NOT a K4 or other type of printout.

·         Must be an original printout, NOT A COPY. The printout that you submit will not be returned to you.

·         The word ‘end’ must appear at the end of the last page.


Failure to submit the verification of work experience or military experience (copy of DD214), copy of a high school diploma (or equivalent) and a recent original DMV H6 printout, or a request for waiver of verification, by the 09/25/12 5:00PM (postmark not accepted) may result in disqualification of the application.



Each applicant is required to submit a supplemental application, which is part of the online application process.  The supplemental application may be used to evaluate training and experience of the candidates participating in this examination and determine their scores and ranks.  False or incorrect information may result in disqualification from the examination process.



Training and Experience Examination: (Weight 100%)                          

Candidates will be evaluated and scored based on the information provided in their job application and supplemental questionnaire to determine their possession of the knowledge, skills, and abilities required for position 8214 Parking Control Officer. It is important that the information provided on the supplemental application be accurate and complete. All relevant experience, education, and/or training must be on the application in order to be reviewed in the rating process. Candidates will be placed on the eligible list in rank order according to their final training and experience score. All statements made on the application materials are subject to verification.



The certification rule used for the eligible list resulting from this selection process will be the Rule of Ten Scores.  The hiring department may conduct additional selection processes to make final hiring decisions.



All new employees must successfully complete the training program consisting of 2 weeks of classroom instruction, 1 week of vehicle training, and completion of a mentoring program. Employee must successfully pass each section before advancement to the next training phase. This training may encompass the operation of a three-wheeled vehicle, instruction on parking and local traffic codes and regulations, traffic direction and other on-the-job training. Failure to satisfactorily complete the training program will result in release (separation) from the position.




Applicants are responsible for notifying the San Francisco Municipal Transportation Agency – Merit Unit of any changes to contact information, such as e-mail address or mailing address.  This information should be submitted to the SFMTA-Merit Unit, One South Van Ness Avenue - 6th Floor, San Francisco, CA, 94103.  Contact Information can also be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account.  If updating contact information online, applicants must contact the analyst at (415) 701-5046 immediately to inform them of the change.  Failure to do so may result in the loss of eligibility.


Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 701-5046 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources Merit Unit, 1 South Van Ness, 6th Floor, San Francisco, CA 94103 (Specify Class 8214).


Reasonable Accommodation Request:

Information on requesting reasonable accommodation for persons with disabilities can be found at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities


Veteran’s Preference:

Information regarding requests for veteran’s preference can be found at:



General Information concerning San Francisco Municipal Transportation Agency Employment Policies and Procedures:

Employment Information for the San Francisco Municipal Transportation Agency can be obtained at http://www.sfmta.com/cms/aopp/important.htm, or hard copy at 1 South Van Ness Avenue, 6th Floor. This information, including information regarding appeals of the terms of this announcement, is part of the terms of all announcements.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


Copies of Application Documents:

Applicants are encouraged to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam records and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.


Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Women, Minorities, and Persons with Disabilities are encouraged to apply

An Equal Opportunity Employer


8214 – ENTRANCE                                                                  

Issued: 09/12/12                                                                               

Edward D. Reiskin, Executive Director/CEO

San Francisco Municipal Transportation Agency

Recruitment No: MTA-12-11                                                    

MTA/RK: (415) 701-5046

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically a 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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