State of Maryland

A Community Health Outreach Worker II is the full performance level of work providing health and disease prevention information to medically underserved populations in the community and assisting them in adopting healthy behaviors.  Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from a community health educator or other designated higher-level administrative official.  The work requires travel to various locations, such as homes, religious organizations and community agencies.

Positions in this classification are evaluated using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Community Health Outreach Worker I and the Community Health Outreach Worker II are differentiated on the basis of degree of supervisory control exercised by the supervisor over these employees.  The Community Health Outreach Worker I performs duties under close supervision while the Community Health Outreach Worker II performs the full range of duties and responsibilities under general supervision.

Provides health care and disease prevention information to medically underserved populations under the direction of a Community Health Educator or other professional staff;

Schedules dates, times and locations for health education and promotion sessions under the direction of a health educator or other professional staff;

Assists in preparing and assembling materials for health education and promotion sessions;

Visits community centers and facilitates support groups to encourage program participation;

Explains and reinforces the health care services and resources available to persons needing special assistance;

Identifies and refers individuals to public and private resources within the community;

Contacts clients to assure receipt of services;

Determines individual and community health needs by conducting door-to-door canvassing; Interacts with private and public providers to identify target populations;

Promotes preventive health care, such as cancer screenings, smoking cessation information and reinforcement, nutrition and immunizations;

Provides and instructs in the use of adaptive devices and compensation techniques;

Reviews personal and financial data of clients to assist in referral for health care services;

Completes evaluation, progress and statistical reports concerning client progress;

May transport clients in state vehicles;

Performs other related duties.

Knowledge of English grammar;

Knowledge of and sensitivity to cultural influences;

Knowledge of the purposes and functions of social service agencies, community charities and local organizations;

Ability to communicate effectively with individuals and groups;

Ability to work in a variety of environments;

Ability to identify an individual's health needs and refer to the appropriate agencies;

Ability to coordinate activities;

Ability to maintain documentation regarding activities.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience in providing information on health care and disease prevention within the community.

Notes:

1. Candidates may substitute experience providing assistance to individuals in a health care or social services setting on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Health Services classifications or Health Services and specialty codes in the health related field of work on a year-for-year basis for the required experience. 

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System. All positions in this classification are Skilled Service positions. Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit D, Health and Human Service Nonprofessionals classes. As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial, and confidential employees are excluded from collective bargaining. Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation. An employee who works more than the normal workweek is entitled to be compensated for that overtime as provided by State Personnel and Pensions Article, Section 8-305.

This classification is one level in a Non-Competitive Promotion (NCP) series.  NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance level in a classification series.  In order to be non-competitively promoted to the next level in a NCP series, an employee must: 1) perform the main purpose of the class, as defined by the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification and 3) meet the minimum qualifications of the classification.