State of Maryland

A Linen Service Supervisor is the supervisory level of work directing the activities of subordinate employees in the clothing and linen service operations of a State facility or institution who are engaged in the issuance, repair, marking, and laundering of linens to insure a constant supply of bed linens, table linens and clothing.  Employees in this classification supervise lower-level Linen Service Workers, Linen Service Officers and related support staff.

Employees in this classification receive supervision from an executive housekeeper or administrator.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work Sections of the class specification.

The Linen Service Supervisor is differentiated from Linen Service Officer in that the Linen Service Supervisor has supervisory responsibility for Linen Service Officers and Linen Service Workers while the Linen Service Officer performs the full range of duties and responsibilities directing the activities of patients or juveniles engaged in the issuance, repair, marking and laundering of bedding and clothing in a linen operation under general supervision.  The Linen Service Supervisor is differentiated from the Linen Service Worker in that the Linen Service Worker performs the full range of laundry care duties and responsibilities without the help of patients or juveniles under general supervision.

Plans, coordinates, supervises and evaluates the work of lower-level Linen Service Workers and Linen Service Officers;

Trains lower-level Linen Service Workers and Linen Service Officers;

Tracks the activities of staff engaged in the issue, repair, marking and laundering of linens to insure a constant supply of bed linens, table linens and clothing;

Schedules and conducts inspections and inventories and establishes clothing and linen supply quotas;

Establishes individual patient quotas for ward and cottage areas;

Ensures that laundry is collected and distributed throughout the institution;

Inspects the preparation of laundry for daily shipment to the Central Laundry, which includes sorting, counting and marking laundry;

Monitors staff performance in the mending of laundry;

Forecasts amount of linen supply needed to meet emergency situations;

Prepares and maintains records of items in use, storage, and reserve;

Checks items in and out and maintains inventory records;

Assists with the sorting, counting and marking of linen and garments;

Prepares requisitions for replacement of stock;

Provides for storage of seasonal items;

Performs other related duties.

Knowledge of marking, receiving, and counting of clothing and linen supplies for an institution;

Knowledge of methods of requisitioning and issuing linens and garments;

Knowledge of the quality, durability and design of clothing and dry goods;

Knowledge of office practices and techniques;

Ability to establish and maintain effective working relationships with employees, patients or juveniles, and representatives of outside organizations;

Ability to maintain inventory records through accurate and complete records and the preparation of necessary reports;

Ability to train employees in clothing operations;

Ability to supervise other employees;

Ability to direct the activities of patient or juvenile help;

Ability to develop and implement methods and procedures for increased efficiency and effectiveness.

Education:   8th grade.

Experience: One year of full-time experience in the care, handling and storage of linens in a hospital, hotel or other large facility or institution.

Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Laundry and Ship Serviceman classifications or Laundry specialty codes in the laundry field of work on a year-for-year basis for the required experience.  

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (excluded by agency), or Z (confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded form collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.