State of Maryland

An Office Processing Clerk I is the intermediate level of work typing information using a keyboard of a personal computer, computer terminal or word processor and performing other clerical duties. Employees in this classification do not supervise other Office Processing Clerks.

Employees in this classification receive moderate supervision from an Office Processing Clerk Supervisor or other clerical supervisor.

Positions in this classification are evaluated using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.

The Office Processing Assistant, Office Processing Clerk I and Office Processing Clerk II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over these employees.  The Office Processing Assistant learns to perform duties under close supervision.  The Office Processing Clerk I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.  The Office Processing Clerk II performs the full range of duties and responsibilities under general supervision.  

Types, formats and edits correspondence, reports, charts, forms, graphs, schedules and other documents from rough draft, corrected copy, oral instruction or transcribing equipment using a keyboard of a personal computer, computer terminal or word processor;

Proofreads, reviews and examines typed documents for accuracy, completeness, format and conformity to procedures;

Drafts routine non-technical correspondence;

Makes copies of correspondence and other material using a copying machine;

Files correspondence and other records;

May create and merge documents, mailing lists and labels using word processing software applications and computer equipment;

May enter, update, verify and retrieve data using computer or spreadsheet software applications;

May scan documents, email documents and retrieve material from websites;

May answer telephone calls to provide information, take messages or transfer calls;

May greet and direct visitors to appropriate individuals;

May open, stamp, sort and distribute incoming mail and prepare material for outgoing mail;

May create, update and maintain logs, lists, schedules and rosters for staff;

May order, receive and store office supplies, forms and other printed material;

May extract and assemble material from files and other sources for the supervisor's review;

May maintain routine statistical and numerical records;

Performs other related duties.

Knowledge of office practices, procedures and equipment;

Knowledge of business English, spelling, punctuation, grammar and basic arithmetic;

Skill in typing on the keyboard of a personal computer, computer terminal or word processor at a minimum speed of 40 words per minute;

Ability to perform basic arithmetic computations;

Ability to type and edit reports, charts, forms, graphs, schedules and documents using a keyboard of a personal computer, computer terminal or word processor and using word processing software applications;

Ability to proofread, review and examine typed documents for accuracy completeness, format and conformity to procedures;

Ability to format, merge documents and other techniques using a personal computer, computer terminal or word processor;

Ability to maintain files, logs and other records;

Ability to draft routine correspondence;

Ability to follow instructions;

Ability to screen and respond to visitors and telephone inquiries;

Ability to communicate effectively with the general public, co-workers and others.

Education:   Completion of the eighth grade.

Experience: Six months of experience typing correspondence, reports, charts or other documents from rough draft, corrected copy or oral instruction. on a keyboard of a personal computer, computer terminal or word processor.

Notes:

1. Candidates may substitute additional experience typing or performing other clerical duties on a year-for-year basis for the required education.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate for the required experience.

3. Candidates may substitute a minimum of five courses or six months of clerical training in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette for the required experience.

4. Candidates may substitute U.S. Armed Forces military service   experience as a non-commissioned officer in Administration   classifications or Administrative, Clerical or Office Services specialty   codes in the Administrative Support field of work on a year-for year   basis for the required experience.

Demonstrated ability to accurately type on a keyboard of a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.    

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are in Skilled Service positions.  Some positions in Skilled Service may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.  

This classification is assigned to Bargaining Unit B, Administrative, Technical and Clerical classes.  As provided by State Personnel and Pensions Article 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are exempt from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.  

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.  

This classification is one level in a Non-Competitive Promotion (NCP) series.  NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance level in a classification series.  In order to be non-competitively promoted to the next level in a NCP series, an employee must: 1) perform the main purpose of the class, as defined by the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification and 3) meet the minimum qualifications of the classification.