State of Maryland

A Clerical Assistant is the entry level of work for enrollees in the Clerical Assistant Program. The Clerical Assistant Program is a three‑month training program in basic clerical skills for economically disadvantaged individuals entering State service. Employees in this classification do not supervise other positions.

Employees in this classification receive close supervision from a clerical or administrative supervisor.

Positions in this classification are evaluated using the classification job evaluation.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification. 

Learns to file reports, records, forms and other material according to office procedures;

Learns to open, stamp, sort and deliver incoming mail and prepare material for outgoing mail;

Learns to greet and direct office visitors to appropriate individuals;

Learns to copy various material using photocopying equipment;

Learns to answer telephone calls in order to take messages and transfer call to appropriate individuals;

Learns to transfer simple data from one record to another;

May learn to perform routine typing;

Performs other related duties.

Knowledge of basic English and arithmetic;

Ability to understand and follow instructions;

Ability to learn to perform repetitive clerical tasks;

Ability to learn to communicate effectively with co workers and the general public;

Ability to learn efficient and safe use of office equipment.

Education:   None.

Experience: None.

Class specifications are broad descriptions covering groups of positions used by various state departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System. All positions in this classification are Skilled Service positions. Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit B, Administrative, Technical and Clerical classes. As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial, and confidential employees are excluded from collective bargaining. Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation. An employee who works more than the normal workweek is entitled to be compensated for that overtime as provided by State Personnel and Pensions Article, Section 8-305.