State of Maryland

An Election Program Specialist II is the full performance level of specialized work providing program and technology support to staff members of a local election office. Employees in this classification coordinate maintenance and troubleshooting of election programs and works in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues. Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from an Election Director, Election Deputy Director, program manager or program supervisor of a local election office. Employees may be required to work evenings, weekends and holidays and to travel to polling sites during an Election cycle.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Election Program Specialist II is differentiated from the Election Program Specialist I in that the Election Program Specialist II performs their duties under general supervision.  The Election Program Specialist I performs their duties under moderate supervision.

Coordinates, maintains and troubleshoots election program systems, such as election equipment, voter registration, polling places, election judges, absentees, voter outreach, administrative and or technology in accordance with established policies and procedures;

Interacts with local government and State Board of Elections staff to discuss and coordinate program activities;

May evaluate office program procedures and make recommendations to improve the efficiency and accuracy of the program;

May design, organize and deliver formal and informal training on election program operations;

May conduct quality control for local election office programs and report results to the program supervisor, program managers, Election Directors and Deputy Directors;

May monitor appropriate level of access and privileges for programs and assisting users with passwords and other security procedures;

May coordinate voting equipment maintenance, inventory and preparation;

May identify polling place facilities to comply with election laws, regulations, policies and procedures;

May purchase supplies; May accept and process candidate and committee filings;

May perform the full range of specialized clerical or clerical work in a local election office;

May assist in redistricting;

May conduct Level One Help Desk support for issues encountered at polling sites during Election Cycle and documents problems and resolutions in reports;

May provide routine and ad hoc reports, such as Public Service Requests, to the Director and Deputy Director, program supervisor or program manager of the local election office on election program activities;

May attend meetings and training outside of the local election office;

May work with local and State government staff to maintain accurate program information on the website;

May respond to general election inquiries from the public during Election Day;

Performs other related duties.

Knowledge of State and federal election law, regulations and policies and procedures; Knowledge of State primary and general election procedures for federal, State and municipal elections;

Knowledge of election office policies and procedures;

Knowledge of the functions and capabilities of microcomputers; Knowledge of microcomputer operating systems and program software packages;

Skill in word processing, personal computer and other office equipment and related software applications;

Skill in maintaining accurate and detailed records;

Skill in conducting Level One Help Desk troubleshooting;

Ability to remain organized while performing multiple functions or tasks;

Ability to maintain workflow despite frequent interruptions and changing priorities;

Ability to communicate effectively and tactfully and maintain confidentiality when communicating with the general public, State officials, candidates, election judges, and co-workers;

Ability to use independent judgment in applying and explaining election laws, rules and procedures;

Ability to meet time sensitive deadlines and demands;

Ability to develop and deliver formal and informal training to end users in the operations of election programs;

Ability to establish and maintain effective working relationships with program users, local government staff and State Board of Elections staff, vendors and contractors;

Ability to prepare routine and ad hoc reports.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience applying election laws, rules and procedures in a local election office.

Notes:

1. Candidates may substitute one year of specialized clerical, data processing, technical or administrative experience for each six months of the required experience applying election laws, rules and procedures in a local election office. Specialized clerical, data processing, technical or administrative experience is defined as work in an office which requires reviewing, verifying and interpreting information in order to make determinations and resolve work problems in accordance with policies, regulations, guidelines and procedures.

2. Candidates may substitute two years of general clerical, data processing, technical or administrative experience for each six months of the required experience applying election laws, rules and procedures in a local election office.  General clerical, data processing, technical or administrative experience is defined as work performing a variety of duties which are clear-cut and typically found in office settings, such as filing, copying, inputting data, general computer skills, and directing telephone calls.

3. Candidates may substitute thirty credit hours from an accredited college or university for the required experience.

1. Employees in this classification are required to be registered voters in the State of Maryland in accordance with Election Law Article, Section 2-207(d), Annotated Code of Maryland.

2. Employees in this classification may not hold any public office or party office or be a candidate for public or party office or take an active part in political management or political campaigns in accordance with Election Law Article, Section 2-301(b).  

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

This classification is one level in a Non-Competitive Promotion (NCP) series. NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance level in a classification series.  In order to be non-competitively promoted to the next level in a NCP series, an employee must: 1) perform the main purpose of the class, as defined by the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification and 3) meet the minimum qualifications of the classification.