State of Maryland

A Social Service Administrator V is the managerial or executive level of administrative social work in a local Department of Social Services or Social Services Administration in the Maryland Department of Human Services.  Employees in this classification function either as the Director of a medium-sized Department of Social Services or the Deputy Director of a large-sized Department of Social Services.  Employees in this classification are responsible for establishing and maintaining procedures and administrative controls and evaluating the efficiency, effectiveness and quality of services rendered in the local department or assigned areas.  Employees in this classification supervise administrative and supervisory positions and their subordinates.

Employees in this classification that function as Deputy Directors receive managerial supervision from the local department's Director.  Employees in this classification that function as Directors receive general supervision from regional representatives within Social Services Administration.  The local Board of Social Services also acts as an advisory body to the Director.

Position allocation within the Social Service Administrator I-VI series is determined on the basis of relative job evaluation among similarly functioning positions.  The job evaluation factors include: qualifications; nature and purpose of personal contacts; nature of responsibility for planning; responsibility for administration; and nature of supervision received.

As a Director of a medium-sized department, acts as a County department head as well as a State official;

Provides consultative social work services to other Social Service Administrators and supervisors;

Acts as an advocate for assigned social service programs;

As a Local Director, is responsible for agency operations in the areas of social and income maintenance services, child support enforcement and financial operations as well as other programs;

Plans and coordinates the delivery of social and other human services in the assigned areas;

Reviews the development of programs, policies, procedures and reports regarding social services for children and/or adults;

Provides consultative social work services to other Social Service Administrators and supervisors;

Establishes and maintains systems to monitor and evaluate compliance to policies and procedures;

Plans for the delivery of services projecting staff needs and needs for supplies and equipment, program changes required or desirable and recommends priorities for action;

Acts as an advocate for assigned social service programs;

Meets with local, State and federal representatives and officials;

Provides supervision and administrative direction to subordinate administrators and supervisors;

Deploys staff as necessary to attain maximum efficiency and effectiveness;

May be required to represent the department with local boards of Social Services’ planning, advisory, advocacy and issue-oriented groups as well as the general public and community groups;

May be responsible for developing and negotiating local department budgets;

May act as appointing authority for a local department;

May be responsible for the management of building services and general administrative aspects of operations;

May act as Chief of Operations or Chief of Services in a large county Department of Social Services;

Performs other related duties.

Knowledge of social work methodology;

Knowledge of State and federal laws relating to public social service operations;

Knowledge of public administration as related to social service agencies;

Knowledge of rules, policies and procedures of the Social Services Administration;

Knowledge of techniques, procedures and problems of public social service administration;

Knowledge of public personnel administration techniques and methodology;

Skill in the development of budget and planning documents in the public sector;

Skill in assessing and evaluating the public information and publicity needs of an agency; of literature in the field of social services;

Skill in the direction, supervision and administration of the activities of assigned personnel;

Ability to coordinate divergent functional areas;

Ability to develop, coordinate and integrate social service policies and procedures;

Ability to design programs to meet the needs of the community;

Ability to address public meetings;

Ability to interpret, explain and implement the provisions of State laws pertaining to operations;

Ability to plan and develop programs, policies and procedures in accordance with State, federal and Social Services Administration policies, procedures, laws, rules and regulations;

Ability to establish and maintain professional working relationships staff, other agencies and the public;

Ability to evaluate existing services and to plan of new services as needed;

Ability to assimilate a wide variety of administrative detail and analyze information for problem identification and resolution.

Education:   A Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, six years must have been in an administrative, supervisory or consultative capacity.

Notes:

1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.

1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners prior to appointment.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Management Service classification in the State Personnel Management System.  All positions in this classification are Management Service positions.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102 Annotated Code of Maryland, special appointment temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.