State of Maryland

This is highly responsible work in the management of a large laundry at which the majority of the workers are prisoners in the custody of the Department of Correction. The purpose of such laundries is to process in excess of four hundred thousand pounds of wash per month. The work requires thorough technical knowledge of all laundry processes normally associated with a large commercial linen supply laundry. The position bears responsibility for planning and directing the work of this laundry, fostering good customer relations, and maintaining a high standard of finished work.

Production schedules are precise and completely geared to the needs of institutions for clean bed linen, garments and other such essential items. Therefore, in light of the large inmate work force involved, the employee in this class must have the requisite knowledge and abilities for directing intermediate supervisory personnel in securing the cooperation of persons with backgrounds of anti-social behavior and erratic work histories to the degree necessary for meeting these schedules.

Administrative direction is received from an Assistant Warden, Assistant Superintendent or other designated official. Guidance in various technical and related matters may be available from staff personnel in various State agencies. An employee in this class provides direct supervision to work foremen and other assigned personnel, who in turn supervise the work of a large group of inmate workers

Directs and coordinates all laundry operations including: pick-up delivery services; weighing, sorting, washing, extracting, finishing, packaging; keeping records and maintaining supplies and equipment;

Devises and improves operational methods and procedures as necessary;

Responsible for maintaining the established laundry customer schedule and revising the schedule as needs demand;

Investigates and adjusts all complaints and maintains good customer relations;

Determines the need of supplies and equipment and initiates requisitions for same;

Supervises the maintenance and minor repair of laundry equipment;

Supervises laundry foremen and the training of all employees of the laundry;

Exercises responsibility for supervising and training of all inmates who are assigned to the laundry;

Responsible for maintaining order and discipline among inmates during their assignment to the laundry;

Prepares and submits reports concerning production, the efficiency and conduct of employees, and inmates, and accidents;

May supervise the billing of customers;

Performs other necessary duties as required.

Extensive knowledge of modern laundry processes, techniques and equipment including heavy duty washing machines, extractors, dryers, flat ironers, folders and pressing units; of the preparation of compounds used in washing and finishing clothes and fabrics.

Thorough knowledge of the principles and practices of laundry management.

General knowledge of business methods as applied to laundry production.

Ability to manage a large laundry operation; to organize, coordinate and supervise the work of employees, inmates workers; to instruct new employees and inmates workers; to deal with persons of anti-social and asocial behavior; to analyze replacement, repair and service records for identifying trends in maintenance costs and unusual expense factors respecting laundry equipment; to analyze and improve operational procedures; to work harmoniously with representatives of (hospitals and) other institutions; to prepare reports; to make clear and pertinent statements; to remember names and faces; to think clearly and exercise forceful initiative in emergency situation

Experience: Two year’s experience in the State classifications of Laundry Manager I or II, or Laundry Foreman.

OR

Education: Graduation from a standard high school or possession of a State high school equivalence certificate.

Experience: Five years of experience in a laundry similar to a commercial linen supply laundry. Three years of this experience must have included managerial responsibility.

Note: 

1. Experience in a coin-operated laundry is not qualifying

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Laundry and Ship Serviceman classifications or Laundry specialty codes in the laundry field of work on a year-for-year basis for the required experience.