State of Maryland

An Emergency Management Operations Officer Manager is the management level of work operating emergency management communications equipment, computer workstations and software packages at the State Emergency Operations Center (SEOC) at the Maryland Emergency Management Agency.  Employees monitor, collect, analyze, prioritize and report on emergency incidents and disasters on a statewide, regional, national and international level which may affect Maryland public safety.  Employees in this classification manage the work of all Emergency Management Operations Officers and supervise Emergency Management Operations Officer Supervisors.

Employees in this classification receive managerial supervision from the Assistant Director for Operations of the Maryland Emergency Management Agency.  Employees may be subject to call and may be required to work a flexible schedule.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work Sections of the class specification.

The Emergency Management Operations Officer Manager is differentiated from the Emergency Management Operations Officer Supervisor in that the Emergency Management Operations Officer Manager manages the State Emergency Operations Center and has supervisory responsibility for Emergency Management Operations Officer Supervisors while the Emergency Management Operations Officer Supervisor has supervisory responsibility for Emergency Management Operations Officers.

Manages the State Emergency Operations Center at the Maryland Emergency Management Agency; Develops and implements procedures for the operation of the State Emergency Operations Center on a 24/7 basis;

Plans, coordinates, and supervises the work of Emergency Management Operations Officer Supervisors;

Analyzes reports of emergency incidents and disasters, decides immediate response actions and ensures the notification of key emergency personnel on local, state, regional and national levels; Manages and coordinates preparedness activities such as operating and training exercises and staff training;

Manages the development, implementation and utilization of information technology tools such as Emergency Operations Systems, Geographic Information Systems and the Hurricane Evacuation and Decision Making Model to effectively collect, monitor and analyze information;

Reviews, edits and finalizes daily incident reports and drafts executive summary reports for submission to the Governor;

Briefs the Director and Deputy Director of the Maryland Emergency Management Agency, the Operations Chief and the Public Information Officer concerning operations, emergencies or developing emergency situations;

Coordinates emergency management research projects; Manages the response of Emergency Management Officers and Supervisors when travel to field incidents is required;

Performs other related duties.

Knowledge of the principles of management;

Knowledge of emergency response communication equipment and systems to include interoperable communication switches used in responding to emergencies or coordinating emergency, safety or disaster relief;

Knowledge of information technology software packages designed to collect, monitor and analyze information;

Skill in operating emergency management communication equipment;

Skill in obtaining, prioritizing and disseminating information under stressful conditions;

Skill in recommending responses to emergency incidents and disasters based upon information received and analyzed;

Skill in clearly communicating information with others at Federal, regional, State and local levels concerning the preparation for, response to and recovery from emergency incidents and disasters;

Skill in overseeing the completion and maintenance of logs, reports and databases of emergency response communication work;

Skill in planning and executing preparedness activities such as operating and training exercises, and staff organizing;

Skill in completing assigned special projects;

Ability to plan and direct an emergency management communications program;

Ability to plan, coordinate and supervise the work of Emergency Management Operations Officer Supervisors;

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of experience in emergency communications work related to police, fire/rescue, medical service or military operations; or in coordinating emergency, safety or disaster relief efforts.

Notes: 

1. Candidates may substitute additional experience in emergency response communication work responding to emergencies or coordinating emergency, safety or disaster relief on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in emergency communications systems and equipment operations classifications or specialty codes in the emergency management field of work on a year for year basis for the required experience.

1. Employees in this classification are subject to call 24 hours a day and will be required to provide the employing agency with a telephone number where they can be reached.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (Used by agency or excluded by executive order), or Z (confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded from collective bargaining.