State of Maryland

A DJS Community Detention Officer Supervisor is the supervisory level of work providing supervision and guidance to juveniles under court ordered placement in the Department of Juvenile Services Community Detention Program.  Employees ensure juveniles comply with the terms and conditions of community detention through supervision, field visits, surveillance and electronic monitoring.  Employees in this classification supervise lower-level DJS Community Detention Officers.

Employees in this classification receive general supervision from a designated administrator.  Employees may be required to work evenings, night, weekends and holidays and are subject to call-in based on staffing needs.  The work requires travel to various locations, such as schools, homes, places of employment and court to investigate and confirm location of juveniles.  Employees may be subject to verbal abuse by juveniles and will be required to remain calm in stressful situations involving agitated, irate or overwrought juveniles and family members.

Positions in this classification are evaluated using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The DJS Community Detention Supervisor is differentiated from the DJS Community Detention Officer III in that the DJS Community Detention Supervisor has full supervisory responsibility for lower-level DJS Community Detention Officers while the DJS Community Detention Officer III performs the full range of duties and responsibilities under general supervision. 

Plans, coordinates, supervises and evaluates the work of lower-level DJS Community Detention Officers;

Trains lower-level DJS Community Detention Officers;

Provides direction to staff on the application of community detention laws, regulations, policies and procedures;

Prioritizes staff workload, identifies case progress and provides direction and guidance on case complexities and disposition; Monitors the status of and evaluates case records in the automated database system to ensure the accurate, timely and complete documentation of case activities and files;

Provides supervision and guidance to juveniles under court ordered placement in the Department of Juvenile Services Community Detention Program;

Conducts daily face-to-face contacts, electronic monitoring, and telephone contact with juveniles and their families to ensure compliance with the terms and conditions of community detention;

Instructs juveniles and their families in activities related to terms and conditions of community detention, such as conditional release, home, school or office visitations, educational or employment requirements, alcohol and drug abuse treatment program participation or restitution payment requirements;

Assists juveniles and their families in obtaining available social resources of the community;

Encourages and assists juveniles in adopting positive life skills;

Consults with juvenile case managers, legal representatives, court representatives, and families to advise on juvenile’s adjustment in program, home, school and community;

Evaluates and documents juveniles’ progress on the Community Detention Program;

Assesses problems that occur in the home or community based program or in emergency and crisis situations, makes appropriate contacts and referrals, and provides assistance as necessary;

Prepares and reviews reports and makes recommendations on the appropriate course of action concerning incidents, violations, emergencies, conditional release or institutionalization of juveniles;

Prepares and maintains documentation and records on juveniles in database system;

Attends in-service training on topics, such as crisis prevention, suicide prevention, and positive life skills, to maintain knowledge of juvenile needs, counseling methods and trends in the juvenile services field and to maintain certification;

May testify in court;

Performs other related duties.

Knowledge of the laws, regulations, policies and procedures applicable to the juvenile community detention program;

Knowledge of the principles, techniques and practices of positive behavioral modification of juvenile anti-social patterns of behavior;

Knowledge of the processes and procedures of the juvenile court system;

Knowledge of the public and private resources addressing juvenile service needs in the areas of employment, education, health, detention, and law enforcement;

Skill in using electronic monitoring equipment;

Skill in interviewing juveniles and family members to obtain and clarify information and explain procedures and expectations;

Skill in evaluating juveniles’ treatment progress and compliance with terms and conditions of community detention;

Skill in using computer systems to maintain case records, identify problems, produce reports and access informational resources;

Ability to train and supervise Community Detention Officers;

Ability to create effective calling patterns for juveniles on electronic monitoring;

Ability to prepare accurate and complete factual reports;

Ability to observe, interpret and record behaviors of juveniles with patterns or histories of unacceptable social behavior;

Ability to interact with agitated or overwrought juveniles and family members in a calm manner;

Ability to maintain confidentiality of juvenile case material and related information;

Ability to testify in court proceedings;

Ability to communicate effectively with juveniles, staff from juvenile services facilities, parents and families, court personnel, attorneys, law enforcement personnel, representatives from public and private organizations and the general public.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate acceptable to the Maryland State Board of Education as described in the Maryland Correctional Training Commission regulation.

Experience: Three years of experience providing supervision and guidance to juveniles in a court ordered community or home detention program.

Notes:

1. The above educational requirement is set by the Maryland Correctional Training Commission in accordance with the Correctional Services Article, Section 8-209, Annotated Code of Maryland.

2. Candidates may substitute two years of experience providing supervision and guidance to youth in a juvenile facility or juvenile services community program for at-risk youth for one year of the required experience.

3. Candidates may substitute possession of an Associate of Arts degree in Criminal Justice or the social or behavioral sciences or sixty credit hours from an accredited college or university, including 15 credit hours in criminal justice or the social of behavioral sciences for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Correctional Officer classifications or Correctional Officer specialty codes in the Miscellaneous Occupations field of work on a year-for-year basis for the required experience.

1. Candidates appointed to positions in this classification must be fully certified by the Maryland Correctional Training Commission prior to appointment and are required to maintain certification while employed.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

1. In accordance with the Correctional Services Article, Section 8-209 of the Annotated Code of Maryland, the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations 12.10.01.04, general regulations of the Maryland Correctional Training Commission, and include:

    U.S. Citizenship or Resident Alien status

    Must be at least 21years of age

    A thorough background check, including fingerprinting and drug testing

    An oral interview, and

    Physical and psychological examinations.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (Used by agency or excluded by executive order), or Z (confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded from collective bargaining.