State of Maryland

A Management Specialist II is the intermediate level of work involving management systems analysis at the headquarters of a secretariat level department or independent agency.  Employees in this classification perform analyses of managerial policies, practices, methods, agency programs, organizations, procedures, and other functions of management in order to prepare management reports.  Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from a Management Specialist Supervisor I or a designated administrator.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Management Specialist I, Management Specialist II and Management Specialist III are differentiated on the basis of supervisory control exercised by the supervisor over these employees.  The Management Specialist I learns to perform duties under close supervision.  The Management Specialist II performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.  The Management Specialist III performs the full range of duties and responsibilities under general supervision.

Plans and conducts efficiency, time or cost studies and analyses of work processes or systems;

Plans and conducts work measurement studies by analyzing workload data and effective use of resources;

Plans and conducts studies of general administrative operations to develop procedural policies and standards;

Conducts studies and analyses of agency programs, organizations, procedures or systems in-house or in conjunction with the work of management consultants;

Collects, compiles and organizes source data and information;

Prepares statistical tables and charts, work flow charts, staffing patterns and organization charts;

Meets with staff level administrative and technical personnel to discuss procedural and operational problems;

Consults with higher-level Management Specialists about policies, trends, interpretation of data and program needs;

Recommends methods and procedures for the establishment, inventory, transfer or disposal of records, including information technology applications, and assists in their implementation;

Recommends improved operational procedures and control measures to insure improved administration of programs and effective use of resources;

Assists in the planning of special projects to obtain information useful in the decision-making process;

Assists in the planning of new or revised programs, evaluation methods, procedures, practices and organizational structure;

Assists in the evaluation of existing or proposed programs;

Participates in the formulation of agency policies and regulations;

Performs other related duties.

Knowledge of records retention and retrieval;

Knowledge of organizational structures;

Knowledge of staffing patterns and administrative controls;

Knowledge of techniques for collecting, classifying and tabulating data;

Knowledge of reference and research methods involving data collection, compilation and interpretation oriented towards organizational structures, staffing patterns, and administrative controls;

Knowledge of generally accepted management theories, principles and practices;

Skill in gathering, assembling and analyzing facts, drawing conclusions and devising solutions;

Skill in preparing reports and presentations, graphs and charts;

Skill in conducting interviews and establishing and maintaining effective relationships with supervisors, co-workers, administrative and operating officials, and others;

Ability to apply practices, theories, techniques, and methods to resolve management problems;

Ability to apply knowledge of the organization, functions, procedures, and legislation of the agency to the assigned problems;

Ability to determine the effects of recommended changes;

Ability to exercise creativity in devising solutions to problems.

Education:   A Bachelor’s degree from an accredited college or university.

Experience: One year of experience performing analyses of managerial policies, practices, methods, agency programs, organizations, procedures, and other functions of management at a secretariat level department or independent agency.

OR

Experience: Two years of experience involving professional analytical work in Industrial Engineering, Business Administration (must have been in business financial management, managerial accounting, statistics, marketing research economics, or business policy formulation and administration), Public Administration (must have been in behavioral sciences, organization development, governmental budgeting, procurement and contracting, public financial management and budgeting, information technology systems development, government policy formulation and administration, or program analysis), Operations Research or Management Systems Analysis. 

Notes:

1. Candidates may substitute graduate education in Industrial Engineering, Business Administration, Public Administration, Operations Research, or Management Systems Analysis from an accredited college or university at the rate of thirty semester credit hours for one year of the two years of required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Industrial Engineering, Business Administration, Public Administration, Operations Research, or Management Systems Analysis classifications or specialty codes in the management analysis field of work on a year-for-year basis for the required experience and education.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit G- Engineering, Scientific and Administrative Professionals classes.  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

This classification is one level in a Non-Competitive Promotion (NCP) series.  NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance levels in a classification series.  In order to be non-competitively promoted to the next level in a NCP series an employee must: 1) perform the main purpose of the class as defined in the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification, and 3) meet the minimum qualifications of the classification.