State of Maryland

An Assessments Office Manager Assistant A is one of two supervisory levels of work assisting in the oversight of the administrative and clerical operation for all phases of the assessments records process in a local office of the Department of Assessments and Taxation.  Employees in this classification are assigned to an "A" county group local assessments office which includes Anne Arundel, Baltimore, Montgomery, Prince George’s county or Baltimore City.  Employees in this classification supervise clerical staff.

Employees in this classification receive general supervision from the Assessment Office Manager A.  Employees in this class may be required to work evenings, weekends or holidays.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

Supervises a clerical staff in order to assist in the management of the administrative and clerical operation of an "A" county group local assessments office;

Supervises and evaluates staff in order to improve efficiency and effectiveness;

Makes recommendations to the office manager for improvements in clerical operations;

Reviews production data and work reports of subordinate staff in order to establish productivity goals and measures;

Responds to inquiries from government officials, other agencies and the general public in order to resolve questions regarding assessments records;

Conducts and participates in meetings with other staff in order to make recommendations for improvement;

Performs other related duties.

Knowledge of the principles, practices and problems of office management;

Knowledge of the techniques of supervision;

Knowledge of the policies and procedures used in local assessment offices;

Knowledge of business English, spelling, punctuation, grammar and arithmetic;

Knowledge of the principles and practices of State budget and personnel procedures;

Ability to plan and organize the work of subordinates;

Ability to develop and implement clerical procedures and to evaluate their effectiveness;

Ability to identify problem areas and recommend appropriate solutions;

Ability to prepare and present reports and recommendations;

Ability to establish and maintain effective working relationships with agency staff, public officials and the general public;

Ability to understand and follow complex instructions.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of clerical or technical experience in processing property assessment records and forms.

Notes: 

1. Candidates may substitute additional experience performing general clerical duties on a year-for-year basis for up to two years of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in financial administration and program classification or financial administration and program specialty codes in the accounting and budget field of work on a year-for-year basis for the required experience.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.