State of Maryland

A HCD Network Administrator Trainee has no experience or training, but demonstrates an aptitude for networks (e.g. LAN, WAN, wireless and VoIP) for the Maryland Department of Housing and Community Development (HCD).  HCD, as a housing finance agency, offers a broad range of financial services that include bond finance, mortgage lending, municipal and small business lending, cashflow loans, tax credit programs and loan servicing, as well as housing voucher and grant administration for community revitalization.  HCD’s commercial partnerships and stakeholders include community and investment banks, sub-services, trustees and bond holders.  HCD's lending and financing programs are inherently time critical, and there are extensive dependencies on personally identifiable information (PII), as well as other sensitive and non-public information.  Employees in this classification do not supervise other positions.

Employees in this classification receive constant oversight for their tasks and assignments.

Positions in this classification are evaluated by using by the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the classification specification.

The HCD Network Administrator Trainee is differentiated from the HCD Network Administrator I in that that the HCD Network Administrator Trainee has no experience or training in the administration and day-to-day operation of organization's networks and performs technical assignments only under direction and guidance while the HCD Network Administrator I performs the duties under close supervision. 

Shadows more senior employees as they perform a full range of technical duties;

Develops understanding and proficiency with commodity technologies utilized by agency;

Enables the Department to expediently respond to opportunities and challenges via Information Technology;

Manages medium to high complex network and server environments, which may include virtualization;

Monitors and tests network performance and prepare reports;

Implements and enforces network security controls and disaster recovery procedures;

Participates in the evaluation, selection, development, and integration of new network systems and applications;

Maintains network component inventory and related documentations of technical specifications;

Determines specifications for orders, and installs new server hardware, software or other network devices;

Participates in development of IT policies, procedures and associated training plans for network resource administration, appropriate-use, security controls and disaster recovery;

Troubleshoots and fixes network hardware and software problems of medium to high complexity;

Performs other related duties.

Limited knowledge of line-of-business programs, their respective missions, and the role of information technology;

Limited knowledge of operating systems, network communication equipment (switches, routers, access points, media and NICs, and file servers, storage arrays, printer spoolers);

Limited knowledge of ip networks, and client-server architecture;

Limited skill in designing and enhancing the functions of local and wide-area networking, as well as network account metadata and infrastructure, such as via Active Directory;

Limited skill in tracing and diagnosing application processing;

Limited skill in synthesizing multiple products and technologies into a blended, hybrid solution using niche products;

Limited skill in reviewing and interpreting event logs;

Limited skill in delivering solutions and achieving outcomes via Information Technology;

Limited ability to analyze organizational needs, architect business solutions, and monitor/administer systems/software to optimize performance;

Limited ability to use acquired institutional knowledge to achieve organizational efficiencies;

Limited ability to understand programs needs of computers and software and technology;

Limited ability to recognize data-connectivity requirements;

Limited ability to implement change management practices;

Limited ability to deploy and administer virtual computers.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: None.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit G, Engineering, Scientific and Administrative Professionals classes.  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.

Director, Division of Classification and Salary