State of Maryland

A Security Attendant Supervisor is the supervisory level of work involving the security and care of patients at Maryland Department of Health (MDH) facilities where care is provided to offenders, patients, or residents with behavioral health diagnoses who have been judged not criminally responsible for committing felonies; and to those who are too violent for a regular hospital or residential setting and who have been deemed dangerous to themselves or others. Employees in this classification supervise lower-level Security Attendants.

Employees in this classification receive general supervision from a Security Attendant Manager I. Employees are assigned to day, evening, night or rotating shifts. Employees are subject to call in during emergencies and staffing shortages. Employees may be required to move and position patients or apply physical restraints.

Positions in this classification are evaluated by using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Security Attendant Supervisor is differentiated from Security Attendant III in that the Security Attendant Supervisor has supervisory responsibility for lower-level Security Attendants in a specific area while the Security Attendant III assigns, reviews and approves the work of and trains lower-level Security Attendants. The Security Attendant Supervisor is differentiated from Security Attendant Manager I in that Security Attendant Manager I is responsible for the overall security operations of an assigned shift in a maximum security MDH facility and has supervisory responsibility for Security Attendant Supervisors.

Supervises lower-level Security Attendants at a MDH facility;

Supervises the control of persons and property by enforcing safety and security regulations;

Supervises the inspection and search of patients, visitors, wards, grounds, work locations and other areas for unauthorized objects or materials;

Supervises security checks of detention screens, doors, locks, tools, equipment, utensils, medications or other items that may present a security problem;

Checks and controls the use of handcuffs, restraining belts and emergency tear gas equipment;

Ensures that lower-level Security Attendants receive proper on the job training and identifies performance problems that could be alleviated by additional training;

Recommends changes to procedures and regulations to enhance security;

May supervise security checks of tools and equipment at end of shop period;

May supervise the conduct of patients and visitors in the visiting area;

Performs other related duties.

Knowledge of MDH facility policies and security measures;

Knowledge of the institution's structure and design relating to the safety and custody of patients and personnel;

Knowledge of first aid practices;

Knowledge of behavioral health diagnoses and related behaviors;

Ability to train and supervise employees and evaluate their performance;

Ability to direct inspections, searches and rounds;

Ability to use restraining devices as necessary;

Ability to control individuals or groups and remain calm in stressful situations, responding in an appropriate manner according to prescribed rules and procedures;

Ability to work in cooperation with various personnel in carrying out security functions;

Ability to effectively communicate with visitors, patients and co-workers;

Ability to prepare concise and accurate reports of events and situations.

Education:   High School diploma or high school equivalency certificate acceptable to the Maryland State Board of Education as described in the Correctional Training Commission regulation.

Experience: Three years of experience providing security to patients or inmates or youths committed by courts to psychiatric hospitals, correctional facilities or juvenile detention centers.

Notes:

1. The above educational requirement is set by the Police and Correctional Training Commission in accordance with Correctional Services Article, Section 8-209 of the Annotated Code of Maryland.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Correctional Officer/Specialist classifications or Internment/ Resettlement Specialist and Correctional specialty codes in the security field of work on a year-for-year basis for the required experience.

1. Employees who have not already done so must meet the selection standards required and successfully complete the training prescribed by the Maryland Correctional Training Commission for a Correctional Officer during their probationary period, (Correctional Services Article, Section 8-209). Selection standards for Correctional Officer training are listed in detail in the Code of Maryland Regulations Title 12, Subtitle 10, Chapter 01 and include the following:

U.S. Citizenship or Resident Alien status

Must be at least 21 years of age

A completed background investigation

Oral interview

Physical examination.

2. Employees in this classification will be required to provide the facility with a telephone number where they can be reached.

3. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using departments or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (Used by agency or excluded by executive order), or Z (confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime as provided by State Personnel and Pensions Article, Section 8-305.