State of Maryland

MANAGEMENT SERVICE    BARGAINING UNIT: M

A Department of Information Technology (DoIT) Technology Platform Manager III is a managerial level of work in the Management Service of the State Personnel Management System.  The mission of DoIT is to provide vital technology solutions that allow the Executive Branch, State agencies, and coordinating offices to provide Marylanders with services that enable them to live and work more safely, efficiently and productively. Employees in this classification are responsible for providing management oversight to a program that provides statewide infrastructure, systems, service support, and other enabling technology solutions to units of State Government. Employees in this classification may also provide services to Local and County Governments as well as Boards of Education. Employees in this classification directly or indirectly supervise technical, professional, or administrative staff.

Employees in this class receive managerial supervision from a DoIT Technology Platform Director or a higher-level director position.

Position allocation within the DoIT Technology Platform Manager series is determined on the basis of relative job evaluation among similarly functioning positions.  The job evaluation factors include:  qualifications; nature and purpose of personal contacts; nature of recommendations, commitments, decisions, and conclusions; creative thought; responsibility for planning; responsibility for administration; and nature of supervision received. 

The DoIT Technology Platform Manager I - III class series is limited to technical resources in the Department of Information Technology who oversee the provision of critical statewide infrastructure, systems, and platform. Supervisors of individual programs of lesser scope and responsibility involving statewide infrastructure and systems are classified in other specific occupational classifications.

Plans, manages and administers all aspects of assigned DoIT program(s) that has a broad scope and major impact on agency missions and operations;

Develops policies and procedures for assigned program(s), oversees their implementation, evaluates their effectiveness’ and implements approved revisions;

Supports program goals, Service Level Agreements (SLAs), standards, and controls to meet both agency and program objectives while overseeing their achievement;

Supports the evaluation of new technologies which may either enhance existing services or which represent new services;

Prioritizes program projects, develops work plans and deadlines, monitors project progress against delivery commitments, and ensures adherence to established policies, procedures, and standards;

Supports compliance with privacy and security requirements and efforts to continuously strengthen security protections;

Manages assigned program financial resources including supporting program budget development, budget management, service costing, and customer chargebacks;

Supports the development of DoIT procurement vehicles required to support program objectives and ensures appropriate contract management of awarded vendors;

Plans, coordinates, supervises and evaluates the work of subordinate managers, supervisors, and technicians;

Oversees and manages the personnel resources of the program(s);

Determines organizational structure and staffing needs of the program(s);

Prescribes and oversees development and training of program staff;

Maintains a working knowledge of advances in technology consistent with their assigned areas of responsibility;

Performs other related duties.

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position. 

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Management Service classification in the State Personnel Management System.  All positions in this classification are Management Service positions. 

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.  

Director, Division of Classification and Salary