State of Maryland

MANAGEMENT SERVICE       BARGAINING UNIT: M

The DoIT Portfolio Officer I is a managerial level of work working closely with the Department of Information Technology (DoIT) and other Units of State Government Assigned (USGA) to manage the business relationships between DoIT and the USGA to promote successful mission outcomes.  The DoIT Portfolio Officer I develops, positions, and supports strategic direction for Information Technology (IT) needs.  The DoIT Portfolio Officer I also assures the alignment of IT operations and engineering teams to the mission of the assigned units of state government, and proactively manages the relationship between agencies to ensure high levels of service quality and customer satisfaction.  Employees in this classification do not supervise.

Employees in this classification receive managerial supervision from a DoIT Portfolio Officer Chief, an Executive Service employee or another designated official.  The DoIT Portfolio Officer I is accountable for ensuring that USGA receive high degrees of satisfaction, positive outcomes, and substantial value from taxpayer investments in USGA information technology. The DoIT Portfolio Officer I deals predominantly with the development of strategies and service plans that provide effective technology solutions in response to USGA business objectives and operational needs; activities that support this strategic development and service planning include the development of annual technology business plans that define a USGA’s direction for technology and the necessary investments to successfully achieve the stated direction.

Position allocation within the DoIT Portfolio Officer series is determined on the basis of relative job evaluation among similarly functioning positions.  The job evaluation factors include:  qualifications; nature and purpose of personal contacts; nature of recommendations, commitments, decisions, and conclusions; creative thought; responsibility for planning; responsibility for administration; and nature of supervision received. 

The DoIT Portfolio Officer I - II and the DoIT Portfolio Officer Chief is limited to the highest-level managers of programs within the Department of Information Technology and are not found in other agencies. 

Develops and supports strategic direction for IT needs at the USGA level;

Conducts business reviews to ensure USGA are satisfied with IT products and services;

Assures the alignment of IT operations and engineering teams to the mission of the assigned USGA;

Manages the relationship between USGAs to ensure high levels of service quality and customer satisfaction; 

Engages with senior and executive leadership in the assigned USGA, the Governor’s office and DoIT; 

Performs strategic consultation and analysis for USGA and develops strategic and tactical business plan in accordance with USGA needs, generally accepted standards, state law and other requirements;

Informs USGAs of the IT services available and received from DoIT, and their associated costs; 

Assists in the development of statewide architectural standards and inure to the benefit of the USGA;

Responds to and resolves service quality issues;

Provides general advice and guidance on all kinds of technology matters as required by the USGA;

Performs other related duties. 

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position. 

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Management Service classification in the State Personnel Management System.  All positions in this classification are Management Service positions. 

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.  

Director, Division of Classification and Salary