State of Maryland

A MBP Compliance Analyst Supervisor, Investigations is the supervisory level of work with the Maryland Board of Physicians (MBP) in the investigation of cases and complaints against Physicians and allied health care providers that may involve violations of the Maryland Medical Practice Act.  Employees in this classification supervise lower-level MBP Compliance Analysts, Investigations and MBP Compliance Analyst Associates, Investigations.

Employees in this classification receive general supervision from the MBP Compliance Chief, Investigations or other authority in the office of the Maryland Board of Physicians.  The work requires travel to various locations throughout the state such as medical offices and health care facilities.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the classification specification.

The MBP Compliance Analyst Supervisor, Investigations is differentiated from the MBP Compliance Analyst Lead, Investigations in that the MBP Compliance Analyst Supervisor, Investigations has supervisory responsibility for lower-level MBP Compliance Analysts, Investigations and MBP Compliance Analyst Associates, Investigations while the MBP Compliance Analyst Lead, Investigations assigns, reviews and approves the work of and trains lower-level MBP Compliance Analysts, Investigations and MBP Compliance Analyst Associates, Investigations.  The MBP Compliance Analyst Supervisor, Investigations is differentiated from the MBP Analyst Supervisor, Intake in that the MBP Compliance Supervisor, Intake is responsible for supervising lower-level MBP Compliance Analysts, Investigations and MBP Compliance Analyst Associates, Investigations and overseeing the operations of the Intake Unit.

Supervises lower-level MBP Compliance Analysts engaged in the investigation of cases and complaints against Physicians and allied health care providers that may involve violations of the Maryland Medical Practice Act;

Reviews reports, findings and conclusions of investigations to determine completeness, accuracy and proper application of standards;

Coordinates and conducts team meetings and investigations of cases and complaints that include specialized and sub-specialized areas of medical practice or significantly advanced medical theories, concepts and principles and may also include multiple violations presenting several medical and legal issues;

Develops protocols and procedures, implements timeframes for investigative steps to ensure timely completion and thoroughness of investigations;

Assesses staff training needs, develops and implements plans to ensure lower-level MBP Compliance Analysts retain appropriate level of knowledge in areas of medicine, medical terminology, health care delivery and standards of medical care;

Investigates complex cases and complaints against Physicians and allied health care providers that may involve violations of the Maryland Medical Practice Act that involve specialized and sub-specialized areas of medical practice or significantly advanced medical theories, concepts and principles;

Examines documents and records, conducts research and analysis of preliminary information and determines the validity of complaints;

Identifies relevant issues, determines grounds of case, regulations and Board precedents applicable to the facts of the case and determines case strategy and investigative approach;

Conducts research to understand all aspects of the complaint, including relevant medical and legal issues and examines legal and medical records relevant to investigations;

Identifies and interviews complainants, respondents, and witnesses and obtains signed statements when warranted;

Prepares and serves subpoenas and other related official documents for the collection of physical and documentary evidence;

Coordinates, identifies, and collects physical evidence and reports information using camera, telephone and other evidence collection tools to preserve the chain of custody and prepare a completed investigation file in accordance with established procedures;

Consults with regulatory or law enforcement agencies, and expert witnesses on an as needed basis;

Conducts field assignments, announced and unannounced site visits and medical office inspections to cite and record violations of the Maryland Medical Practice Act;

Determines eligibility of applicants for licensure;

Prepares clear and concise reports and memoranda related to the process and findings of the investigation for peer review, supervisory review, to present to the Board, sub-committees, Prosecutors and Executive staff;

Acts as a liaison between the Board, respondents and their attorneys and maintains records of all communications and other related aspects of the investigations;

Develops and ensures maintenance of the central repository of correspondence, guidelines, formatted templates and contact information used by the Compliance Unit;

Coordinates and assists in case preparation with the Office of the Attorney General;

Testifies at administrative hearings and other court proceedings;

Conducts debriefings on closed cases to identify areas in need of improvement and assists in ensuring that each case is reviewed by the Prosecutor before being presented to the Board for charging;

Performs other related duties.

Experience: Eight years of experience conducting investigations in the area of health care, insurance, medical malpractice or other related experience in investigative areas as defined by the Maryland Board of Physicians.

Notes:

1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and four years of experience conducting investigations in the areas of health care, insurance, medical malpractice or other related investigative experience as defined by Maryland Board of Physicians for the required experience.

2. Candidates may substitute the possession of a Master’s degree from an accredited college or university for up to five years of the required experience.

3. Candidates may substitute the possession of a Juris Doctorate degree from an accredited college or university for up to seven years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Legal or Investigator classification or Legal or Investigator specialty codes in the Investigation field of work on a year-for-year basis for the required experience.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.