State of Maryland

A Housekeeping Supervisor II is the supervisory level of work responsible for housekeeping activities in a small or medium sized State institution or other public building.  Employees in this classification serve as the principal assistant to an Executive Housekeeper in a small or medium sized State institution or other public building.  Employees in this classification supervise lower-level Housekeeping Supervisors and Building Services Workers.

Employees in this classification receive general supervision from a Housekeeping Supervisor IV or a designated administrator.  Employees in this classification may be required to work weekends and holidays based on staffing needs.  Employees in this classification may be required to live on the grounds of the facility or agency.  

Positions in this classification are evaluated using the Classification Job Evaluation Methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.  Supervisory responsibility and the size of the institution are the primary determining factors for these positions.

The Housekeeping Supervisor II is differentiated from the Housekeeping Supervisor I in that the Housekeeping Supervisor II has full supervisory responsibility for lower-level Housekeeping Supervisors and serves as the principal assistant to an Executive Housekeeper in a small or medium sized State institution or other public building while the Housekeeping Supervisor I has supervisory responsibility for specific phases of housekeeping activities.  The Housekeeping Supervisor II is differentiated from the Housekeeping Supervisor III in that the Housekeeping Supervisor III has full supervisory responsibility for lower-level Housekeeping Supervisors and serves as the Executive Housekeeper at a small or medium sized State institution or other public building. 

Plans, coordinates, assigns, supervises and evaluates the work of lower-level Housekeeping Supervisors and staff engaged in cleaning and other housekeeping activities in patient areas, dormitories, residences, administrative offices and employees living quarters;

Trains lower-level Housekeeping Supervisors;

Serves as the principal assistant to an Executive Housekeeper in a small or medium sized State institution or other public building;  

Inspects all housekeeping work to insure work is performed in accordance with instructions;

Maintains records and submits reports pertaining to supplies, necessary repairs and equipment;

Issues uniforms and supplies to employees;

Maintains employee time records and prepares the schedule of activities;

Performs other related duties.

Knowledge of the materials, methods and practices used in housekeeping operations; 

Knowledge of equipment and supplies used in household management;

Knowledge of the methods used to requisition supplies and maintain inventory records;

Ability to plan, assign, supervise and inspect the work of lower-level Housekeeping Supervisors and building services staff; 

Ability to train employees in housekeeping operations;

Ability to estimate and requisition large quantities of cleaning supplies;

Ability to maintain records and prepare reports;

Ability to establish and maintain effective working relationships with other employees;

Ability to use tact and diplomacy in dealing with officials and the general public.

Experience: One year of experience supervising specific phases of housekeeping 

activities in a State facility or other public building.

OR

Five years of full-time experience in a housekeeping operation at a 

school, hospital, hotel or other institution, two years of which must 

have been in a supervisory capacity.

1. Employees in this classification may be required to be present for duty on 

Saturdays, Sundays and holidays.  Employees required to work on those days

will receive compensatory time off on other days.

2. Employees in this classification may be required to live on the grounds of the

institution or agency.