State of Maryland

A Human Service Administrator I is the supervisory or managerial level of work directing and coordinating a human service program of limited scope or assisting in the direction and coordination of a more complex human service program.  Human service programs include child support, child welfare, adult services, family investment, aging, energy assistance, federal compliance, Title IV-E program, or volunteer program administration.  Employees in this classification develop and implement work procedures and administrative controls, assist in the formulation of departmental policies, guide the staff in overall planning of the activities of the program and review the operating efficiency of the program.  Employees in this classification supervise, directly or indirectly through subordinate supervisors, lower-level Human Service Specialists, other technical and professional staff and support staff.

Employees in this classification receive general supervision from a higher-level Human Service Administrator or other designated administrator.  The work may require travel throughout the State of Maryland.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the classification specification.

The Human Service Administrator I is differentiated from the Human Service Specialist V in that the Human Service Administrator I directs and coordinates a human service program of limited scope or assists in the direction and coordination of a more complex human service program and has program budgetary responsibilities that includes preparation of the budget, allocation of funds and monitoring expenditures while the Human Service Specialist V has supervisory responsibility for lower-level Human Service Specialists and/or functions as a technical subject matter expert in a specific human services program with responsibility for program administration, the planning and implementation of new or revised programs, procedures, practices and processes, and the disposition of a variety of problems, issues and projects.  The Human Service Administrator I is differentiated from the Human Service Administrator II-IV classifications in that the Human Service Administrator II-IV function as program managers with responsible for programs of greater scope and responsibility.

Supervises lower-level Human Services Specialists and/or other technical and professional staff in a specific human service program, such as child support, child welfare, adult services, family investment, energy assistance, federal compliance, Title IV-E program, or volunteer program administration;

Administers a human service program with responsibility for the planning and implementation of new or revised procedures, practices and processes, and the disposition of a variety of problems, issues and projects;

Evaluates reports and recommendations of subordinate staff for conformance with the appropriate laws, policy and case precedent and determines adequacy of recommendations;

Advises subordinates and staff assigned to other areas on the handling of special cases involving unusual ramifications or applications of the human services policies and procedures;

Ensures compliance with departmental policies, directives, and objectives in day-to-day operations;

Recommends changes in legislation, policies or procedures;

Participates in the formulation and modification of program goals, and in the process of program planning;

Prepares final reports and evaluations of the human service program;

Plans, conducts or supervises special projects or analyses of the human service program;

Conducts studies and analyses of agency human service programs, procedures, practices and organizations and makes recommendations to improve system efficiency and operations;

Consults with program heads and administrative officials regarding policies, trends and interpretation of data and program needs;

Prepares statistical tables and charts, work-flow charts, staffing patterns and organizational charts;

Plans and implements new or revised procedures, practices and processes;

Assists in the formulation and preparation of an agency's budget;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.