State of Maryland

A Human Service Administrator II is responsible administrative work directing and coordinating a human service program of broad scope or assisting in the direction and coordination of a more complex program.  Employees in this classification exercise considerable independent judgment in the interpretation and application of laws, procedures and regulations in connection with various phases of the administrative process and the work requires the employees to assist in the formulation of departmental policies.  Employees in this classification devise and install work procedures and administrative controls, assist and guide the staff in overall planning of the activities of the program and review the operating efficiency of the program.  Employees in the classification are required to have wide and varied public contacts, frequently at high levels.  Employees in this classification exercises general direction over all of the technical, professional and clerical employees assigned to the program.

Employees in this classification receives administrative direction from the director of the department and/or from a designated higher level-administrator.  Work effectiveness is evaluated through conferences and reports in terms of the achievement of program goals.

The Human Service Administrator II-IV classifications are differentiated from the Human Service Administrator I in that the Human Service Administrator II-IV function as program managers with responsible for programs of greater scope and responsibility while the Human Service Administrator I directs and coordinates a human service program of limited scope or assists in the direction and coordination of a more complex human service program.  

Directs or assists in the direction of the activities of an assigned human service program;

Plans, organizes and supervises the work of assigned subordinate personnel;

Reviews and assists in the development of departmental policies and programs;

Makes recommendations to the director of the department concerning new or revised legislation affecting the department;

Promotes the work of the department through frequent contact with interested groups and individuals;

Represents the department in a liaison capacity with officials of other agencies concerning administrative activities;

Develops and implements rules, regulations, standards and controls for carrying out the work of the assigned program;

Supervises the preparation of the budget for the assigned program;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.