State of Maryland

An Information Technology (IT) Programmer Analyst Supervisor is the supervisory level of work designing, developing, testing, implementing and maintaining applications and programs using generally accepted computer programming languages or other developmental tools. Employees in this classification supervise lower-level IT Programmer Analysts or IT Programmers.

Employees in this classification receive general supervision from an IT Programmer Analyst Manager or other data processing administrator.  Employees may be required to work evenings, weekends and holidays and may be subject to call-in.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the classification specification.

The IT Programmer Analyst Supervisor is differentiated from the IT Programmer Analyst, Lead/Advanced in that the IT Programmer Analyst Supervisor has supervisory responsibility for lower‑level IT Programmer Analysts or IT Programmers while the IT Programmer Analyst, Lead/Advanced assigns, reviews and approves the work of and trains lower-level IT Programmer Analysts or IT Programmers or functions as a project manager for a major computer programming project.  The IT Programmer Analyst Supervisor is differentiated from the IT Programmer Analyst Manager in that the IT Programmer Analyst Manager has supervisory responsibility for IT Programmer Analyst Supervisors.

Plans, coordinates, supervises and evaluates the work of lower-level IT Programmer Analysts or IT Programmers and related support staff;

Trains lower-level IT Programmer Analysts or IT Programmers;

Assigns applications and programming projects to lower-level IT Programmer Analysts or IT Programmers, maintains logs of assigned projects and prepares status reports for management as required;

Reviews completed applications and programs for correctness, completeness and adherence to established policies, procedures and standards;

Instructs staff in administrative and operating policies and procedures;

Consults with users to plan, develop, evaluate and revise applications;

Collects and analyzes data concerning applications to determine the purpose of the application, work methods used, cause and effect of problems and improvements needed;

Prepares conceptual designs of proposed new or revised applications outlining the purpose, software components, hardware requirements, cost analysis and alternative solutions;

Prepares technical applications systems designs and project specifications detailing input, processes, output and controls using narrative reports and analysis tools such as flowcharts and diagrams;

Creates and compiles programs using generally accepted computer programming languages or other developmental tools;

Uses specialty software to perform utility routines including debugging and editing;

Develops and assembles documentation including job control language, job control procedures, operating instructions, program documentation and user documentation;

Implements applications by obtaining signatory approval from users, security and other reviewing units;

Debugs and troubleshoots defects, abends, issues and other problems identified in test regions and the production region, as needed, developing software solutions and participating in coordinating software testing and re-migration as needed;

Trains users in the use of new and revised applications;

Maintains applications by evaluating and revising them as required;

Performs emergency maintenance on applications and programs as required;

Prepares system documentation to support software changes such as design documentation, test plans, scope statements and other deliverables required by the work request or project;

Reviews software manuals and other technical literature and attends workshops, seminars and training classes to learn to use various programming languages and tools used by the agency and to keep abreast of the latest developments in information technology;

May use PC-based productivity tools to assist in program design and documentation;

May design, develop, test, implement and maintain disaster recovery procedures;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.