State of Maryland

A Data Entry Operator Supervisor is the supervisory level of work keying large amounts of data from source documents into a computer or onto magnetic tape or disk according to a production schedule.  Employees in this classification supervise lower-level Data Entry Operators.

Employees in this classification receive general supervision from a Data Entry Operator Manager I or other designated administrator.  Employees in this classification may be assigned to work day, evening or night shifts which may include weekends and holidays.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Data Entry Operator Supervisor is differentiated from the Data Entry Operator Lead in that the Data Entry Operator Supervisor has supervisory responsibility for lower-level Data Entry Operators while the Data Entry Operator Lead assigns, reviews and approves the work of and trains lower-level Data Entry Operators.  The Data Entry Operator Supervisor is differentiated from the Data Entry Operator Manager I in that the Data Entry Operator Manager I has supervisory responsibility for Data Entry Operator Supervisors.

Plans, coordinates, supervises and evaluates the work of lower-level Data Entry Operators;

Trains lower-level Data Entry Operators;

Reviews, prioritizes, and schedules work assignments and monitors work flow to meet production requirements and customer needs;

Batches incoming work to identify, organize and control the work of the data entry unit;

Maintains work production and operator performance statistics to track and evaluate the work of the data entry unit;

Prepares data entry operator instructions and procedures to facilitate work assignments;

Operates a data entry system control console to transmit data to a host computer;

Assists lower-level Data Entry Operators with equipment and screen problems;

Ensures that files for completed jobs are complete and have been verified and terminated according to standards;

Calculates inventory and equipment needs for current and future data entry work assignments;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.